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N ew Pr oducts
NewProducts

Wow clients with automated,

self-service lending

This is a fully platform-based solution and leverages the
modern containerized and API-based solutions."
Single, integrated bill pay platform

Gupta also noted the ACI Speedpay suite of solutions elimi-
nates the fragmentation of electronic bill payment and bill
CI Worldwide, a global provider of real-time presentment by offering a single, integrated platform that
payments software, enriched the customer expe- powers the entire bill payments operation.
rience of its ACI Speedpay platform through a
A partnership with Constant, a fintech specializ- "ACI Speedway enables companies to streamline the com-
ing in self-service lending software, the companies stated. plexities of bill presentments and the payments process to
improve results, all while eliminating application silos,"
Darcy Locke, head of consumer finance of the biller seg- he said. "The platform also drives digital engagement by
ment at ACI Worldwide, pointed out that ACI and Constant integrating billing and payment with the client customer's
are focused on the needs of modern consumers and lend- native digital wallets; has been shown to reduce over 18
ers. percent of compliance costs with secure payment process-
ing and compliance burdens by addressing all major com-
"Keeping up with consumer expectations requires a more pliance standards, including PCI, CFPB and HIPAA; and
proactive focus, which is why Constant and ACI World- lower charge-offs by over 10 percent by enabling consistent,
wide held a tech summit with the leaders of top lending efficient and effective online debt collection."
institutions to discuss how we can help them close the cus-
tomer experience gaps today and tomorrow," she said. In addition to offering online, mobile, phone, API, mail and
Catherine York Powers, chief executive officer at Constant, in-person options, ACI Speedpay accepts ACH, debit, credit
concurred, stating the partnership will help lenders meet a cards, cash, and check payments, Gupta noted, as well as
growing number of customer preferences. alternative payments such as PayPal, Apple Pay and Google
Pay. The platform also provides integrated notifications,
"Many institutions are under pressure to expand their digi- eBill presentment and processing and payments and com-
tal presence, respond to borrowers faster and generate rev- munication within the platform. Additional capabilities
enue from existing customers," she said. "However, many of include integrated treasury management, digital disburse-
them still rely on legacy systems that limit automation, self- ment services and free customer marketing consultation
service and access to the payment methods and processing and resources, he added.
speeds that customers are demanding today."
Sales channel partner benefits
Comprehensive product suite
Gupta pointed out that ACI Speedpay has been proven ben-
ACI and Constant representatives stated that ACI Speed- eficial to ISOs, merchant acquirers, merchant level sales-
pay bill payment capabilities, combined with Constant's people and other sales channel partners due to its ability
enhanced user experience, gives lenders the confidence to to raise consumer satisfaction, increase collections, lower
automate loan servicing tasks that were formerly handled costs and reduce the amount of staff time spent on pay-
manually. Expanded service options provide access to all ments. In addition, he noted, the platform is highly con-
types of payment methods, including debit, prepaid, credit, figurable and integrates easily with hundreds of other sys-
contact and contactless EMV, and digital wallets. tems and platforms.

Sanjay Gupta, executive vice president and head of the bill- "Partnering with ACI ensures that companies can offer the
er segment at ACI Worldwide, described ACI Speedpay as widest selection of payment options with a strong user ex-
an industry-leading, comprehensive suite of bill pay solu- perience that customers expect, with speed and security,"
tions that serves more than 4,000 billers in the United States he said.
within six industries: consumer finance, government, high-
er education, insurance, utilities, and telecommunications
and cable. Company: ACI Worldwide
Product: ACI Speedpay
"ACI Speedpay is our bedrock to serve our 4,000+ biller
clients in the United States," he said. "No other solution Website: www.aciworldwide.com
is trusted by more billers and enables more channels for Contact: billpay@aciworldwide.com
billing, payment and communications than ACI Speedpay.

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