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October 9, 2023 • Issue 23:10:01

Payments, a retrospective

Elite experts reflect on their

tenure in payments - Part 2

ince The Green Sheet began, we've been honored Thomas Aronica
to work with some of the industry's greatest Biller Genie
innovators. Several such leaders serve on our
S Advisory Board and have joined in celebrating 1. I joined the payments industry in 2005, a time when
our 40th anniversary by reflecting on the following: modern smartphones had not yet become ubiquitous. By
then, merchants were already gradually becoming aware
1. When did you join the payments industry? What at- of predatory tiered pricing strategies and expensive long-
tracted you to this sphere? How have opportunities term equipment leases. With a background in technology
for new entrants changed since then? and mathematics, the payments industry naturally ap-
2. Innovations continue to transform the payments ex- pealed to me; it seemed logical and intriguing. However,
what truly attracted me was experiencing the inadequate
perience. What have been the most significant de- support provided by the ISOs I had worked with, and a
velopments? How have they affected the direction belief that I could do better.
of your company?
3. Previously, the acquiring side of payments oper-
ated with little attention from outside. How has in-
creased scrutiny challenged and strengthened the Contributed articles inside by:
industry? Allen Kopelman .....................................................................................18
4. What advice do you have for payments profession- Nick Cuuci................................................................................................28
als that's likely to stand the test of time?
Ken Musante ..........................................................................................30
A portion of their insights follows. Additional perspectives
appeared Sept. 25, 2023, in issue 23:09:02. Maya Fuentes .........................................................................................32

Continued on page 26