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October 23, 2023 • Issue 23:10:02

Payments, a retrospective
Payments, a retrospectiv e

Celebrating 40 years of The Green Sheet

Empowering and connecting
today’s payments professionals August 26, 2019 • Issue 19:08:02
https://www.facebook.com/TheGreenSheetInc Moving toward a more
diverse industry
https://www.linkedin.com/company/the-green-sheet our clients and our communities," said Vivian Greentree,
advancing women in the workforce. " As a leading global
company , we have a responsibility to leverage our resourc-
https://twitter.com/The_Green_Sheet T is celebrated each year as Black History Month, operations of regulated companies, as well as the service
es and energy to make a positive impact on our employees,
senior vice president for corporate citizenship at Fiserv ,
November 11, 2019 • Issue 19:11:01
For federally regulated financial services firms, workplace
By Patti Murphy
diversity isn't just a good idea; it's become a regulatory im-
perative. The 2010 Dodd-Frank Act, among other things,
mote diversity on their staffs.
required federal financial regulatory agencies to establish
individual offices of minority and women inclusion to pro-
which now owns First Data. Multiple ways to help merchants
here's been a major push in recent years toward
through natural disasters
The agencies also were told to develop standards for as-
greater diversity in the workforce, and merchant
sessing diversity and inclusion programs related to U.S.
acquiring is no exception. In February, which
African American employees.
leading acquirer TSYS held weekly celebrations of the his-
providers of those companies. Those standards, published
tory and heritage of African Americans, and offered an in-
in 2015, are voluntary . However institutions are encouraged
depth blog post highlighting the achievements of several
to assess their inclusion policies and practices annually to
provide those assessments to their primary financial regu-
lators, and also post the assessments to their websites.
and Southwest, and wildfires in the West among them –
causing an estimated $306 billion in damages, according
"Celebrating diversity and various cultures has always
been engrained in TSYS' values," said Ashley Thompson,
KPMG, in a 2016 report, noted that while the standards are
and business conduct." brought the total to more than $500 billion.
to the National Oceanic and Atmospheric Administration.
government relations analyst at TSYS. "Ensuring diversity
recommended practices "failing to adhere to them could in-
Three hurricanes alone – Harvey , Irma and Maria – cost
crease reputational risk at a time when many firms are un-
of thoughts and backgrounds will only lead to more inno-
vation and encourage effective team collaboration."
der regulatory and public scrutiny with respect to culture
local economies on the U.S. mainland $265 billion, NOAA
said. Adding damages from other mainland disasters and
those sustained in Puerto Rico and the U.S. Virgin Islands
By Patti Murphy
Major acquirer First Data Corp. has been nationally recog-
Cont ributed ar ticles inside by:
nized for its work maintaining a diverse, inclusive work-
place, and was included in the 2018 Bloomberg Equality
Index, which tracks commitments by public companies to
A Federal Reserve report paints a stark picture of efforts
by small businesses to rebound following these disasters,
TOC on page 3 recouping lost revenues. tors were hardest hit financially , the Fed reported.
which were concentrated in nine states: North Carolina,
or wildfire – everyone
South Carolina, Georgia, Florida, Michigan, Mississippi,
suffers. But some suffer
hen a disaster hits – like a hurricane, flood
Arkansas, Texas and California. The report revealed that
small businesses in these states were hardest hit: 40 percent
Dee and Emily Karawadra ................................................................. 32 in the affected area
Jeff Fortney .............................................................................................38
of small firms in the states studied reported losses due to
Adam Atlas ..............................................................................................36 more than others.
Hervé Sinelle-Botinelly .......................................................................40
natural disasters. Disasters struck small enterprises across
W Business owners, in addition to dealing with
the age and income spectrum, but Hispanic-owned busi-
the consequences for their homes and families, face the
nesses and those in the retail, leisure and hospitality sec-
unenviable task of getting their shops back on line and
C ont inue d on p age 3 0
more than $25,000.
Among affected businesses, 45 percent suffered asset losses
This can be daunting. A 2018 survey by Visa revealed the
cost of rebuilding a small business following a natural di-
up to $25,000, and 19 percent lost more than $25,000, accord-
ing to the Fed. But foregone revenues, not assets, were the
Cont ributed ar ticles inside by:
largest source of losses for small business. Sixty-one per-
saster can exceed $859,000. The Federal Emergency Man-
agement Administration estimates that 40 percent of small
cent had revenue losses of up to $25,000 and 35 percent lost
losses are too substantial to overcome.
businesses never reopen after a disaster, and 25 percent of
those that do reopen fail within a year, because revenue
hile payments is future-focused by nature, privilege of being introduced to The Green Sh
Adam Atlas ..............................................................................................36eet," he said.
In 2017 the United States experienced 16 natural disasters
– hurricanes in the East, massive flooding in the Midwest

Brandes Elitch ........................................................................................20
TOC on page 3
Dee and Emily Karawadra ................................................................. 32
Jeff Fortney .............................................................................................38
a backward glance can reveal how far we've "This introduction by peers at a national tradeshow was a
C ont inue d o n p age 3 0
progressed as an industry and as individuals. pivotal moment."
W Continuing The Green Sheet's 40th anniver-
sary celebration, industry leaders have shared reflections Mark Dunn, founder and president of Field Guide
on a journey that began in 1983 with the launch of Paul H. Enterprises LLC, discovered the magazine while working
Green's one-page newsletter and continues today through for Verifone in the early 1990s. "I was training sales agents
a multimedia platform dedicated to empowering and con- on equipment and applications," he said. "One of the sales
necting payment professionals. reps showed me a copy of The Green Sheet, which was
smaller in those days but gave me some insight into the
When did you discover The Green Sheet? What impact did growing channel of ISOs and agents."
it have on your career? In this article, payments experts
address these questions and look ahead to the industry's Max Sinovoi, chief revenue officer at Hubwallet, who also
future. worked at Verifone in the 90s, saw The Green Sheet at the
company's West Coast office and was intrigued by its
Rite of passage unique look and color. "It looked different than anything
Natasa Cvijanovic, co-founder and CEO of Tesla Payments, else I'd seen," he said, adding that his career began when he
described her first encounter with the publication as an started reading it. "It opened the whole world of payments
initiation into payments. and, over my 30-year career, has provided unbiased news
and commentary on the changing landscape of our special
"As someone who stumbled into this industry and needed business."
to learn quickly, The Green Sheet was an invaluable resource
as one of the rare payments industry publications," she
said. "Its in-depth analysis, industry trends and expert Contributed articles inside by:
perspectives helped me keep up with the industry and
my competition, and ultimately, make more informed Nick Cuuci................................................................................................28
decisions."
Mark Dunn ..............................................................................................30
Christian Murray, chief revenue officer for Ionia Inc., Elie Y. Katz ...............................................................................................32
agreed, stating that his introduction to the platform
occurred at an opportune time in his career. "In the early Ken Musante ..........................................................................................34
2000s, specifically around 2002-2003, as I was immersing
myself in the intricacies of merchant services, I had the
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