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Education






        side its UI, and is built off of its public-facing api. This
        will be a huge help to your development team, as they can   Look for proprietary technology
        use the "inspect" tab in the browser while logged into the
        gateway to see the active api calls. This makes trouble-        that is built in-house and
        shooting code simple and in its truest form.
                                                                           not acquired through
        The systems you choose to support your businesses all                 massive mergers.
        come with a price, and you want pricing that makes
        sense. If a payment gateway seems way cheaper than oth-
        ers, there is probably a reason for it—but don't be tricked
        into overpaying, either. Compare pricing to ensure you
        are paying a fair price for the gateway's services. The fee   spinning attempts. You and your gateway should be pro-
        schedule should be competitive and put you in the driver's   tecting your merchants this way automatically, without
        seat to set up a profitable fee schedule for your business.   their asking, across your entire portfolio.

        A superior customer experience                          Customers expect brands to be online and to have a clear
                                                                presence confirming they are worth investing in. Before
        Great technology doesn't guarantee a great experience.   you choose a payment gateway, look into its online pres-
        Choose a payment gateway that offers a top experience for
        you and your customers. It should be easy to work with   ence. Does it have articles that educate and inform? Is its
        and simple to navigate. Gateways that over complicate the   industry expertise evident?
        payment process can cost you sales. No shopper wants to
        fight a payment processor just to make a purchase.      Of primary importance is to select a gateway that wants
                                                                to cater to you instead of stealing merchants or continuing
                                                                down a path of growth by acquisition. Make sure its offer-
        Remember, too, that we are transitioning to a subscrip-
        tion-based era. For items people use on an ongoing ba-  ings fit your needs and that key representatives are reach-
                                                                able when you need help. Call centers and unsupported
        sis, they love being able to subscribe and save. A good
        payment gateway will make it easy for your customers to   customer  support  agents  won't  suffice.  Find  a  gateway
        choose your products again and again. Gateway services   that aligns with your business integrity and is obsessed
                                                                with what they do. Obsession always beats talent.
        should also support hot items like dual pricing, surcharge
        and cash discount. They should all be compliant, as well,
        and integrated across the entire suite of products.     Nicholas Cucci is the co-founder and COO of Fluid Pay LLC. Cucci is also
                                                                a graduate of Benedictine University and a member of the Advisory
        While most online orders used to be limited to desktop   Board and Anti-Fraud Technology Committee for the Association of
        computers, people now shop on phones, tablets and even   Certified Fraud Examiners, as a CFE himself. Fluid Pay is the ONLY 100
        video game consoles. When you choose a payment gate-    percent cloud-based Level 1 PCI Payment Gateway processing trans-
        way that is compatible across devices, you make it much   actions  anywhere  in  the  world.  Contact  Nick  at Nick@FluidPay.com.
        easier for customers to choose your brand.              Benefits of crypto for the underbanked

        Financial transactions keep our world spinning, but they
        can also include quite a bit of detail. To make it easy for
        your staff to follow transactions and ensure compliance      Call me today!
        when it is called into question, you want a gateway that     Let me help you
        simplifies reporting for you. You should be able to modify    with your
        reporting to fit your needs and find the right information
        for each transaction at any time. A great example is CSV     advertising
        exports to import into QuickBooks.                           success.
        Bot detection and management                              707-284-1693
        Fraudsters are always seeking new ways to create chaos.
        A hot topic lately has been bots attacking unprotected
        shopping carts. Your gateway should do more than a
        CAPTCHA that asks users to identify fire hydrants.

        Find a gateway that analyzes and detects anomalies in
        your traffic, scoring each request by how it's different                     R R
        from your baseline. Machine learning and fingerprinting                         ick Aston
        play a huge role in bot detection and can deter all card                        Senior Media Partnership Specialist
                                                                                            Rick@greensheet.com
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