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IndustryUpdate





                        ANNOUNCEMENTS                             When I Work launches payroll function for SMBs

                                                                  When I Work, a provider of shift-based workforce man-
                        Experts discuss future of digital         agement software used by over 200,000 workplaces glob-
                        assets at Cornell Convenes                ally, introduced When I Work Payroll. This new product

          Fintech at Cornell, a Cornell SC Johnson College of     simplifies payroll processing for small businesses by
                                                                  integrating employee schedules and time tracking data
          Business initiative, organized the second annual Cornell   on a single platform, the company stated, adding that
          Convenes roundtable to discuss stablecoins and central   with a single click, businesses can pay hourly workers
          bank digital currencies (CBDCs). The result is the Cornell   without the need for data entry or timesheet uploading,
          Convenes: Toward a New Bretton Woods Report, a white    reducing the potential for errors. The integrated solution
          paper featuring insights from industry, academia and    offers real-time calculation of hours, breaks, overtime,
          regulators. The report addresses CBDCs, stablecoins,    and paid time off; automates payments and tax filings;
          fraud, privacy and more. Discussions emphasized the     and allows employees to update their information, the
          importance of continued dialogue between industry and   company noted.
          regulators to navigate the evolving financial landscape.

          GoTab debuts Phone Only POS                           RESEARCH
          GoTab  introduced  Phone  Only  POS  (POP),  which  can   ABI Research releases 4th annual trend report
          turn any phone, including iOS and  Android devices,
          into a portable POS system. The device enables con-     In a new white paper, technology intelligence firm ABI
          tactless (NFC) card payments by tapping the card on     Research predicted that several highly anticipated tech-
          the back of the phone. This innovation offers benefits   nology advancements, including enterprise 5G, main-
          such as extended battery life, an OLED display, and     stream foldable devices,  network  APIs, generative  AI
          affordability compared with traditional POS solutions,   at the edge and robo-taxis, will not materialize in 2024.
          GoTab stated, adding that users can also add tips before   While these technologies have generated significant
          processing payments. GoTab noted it aims to enhance     interest and speculation, ABI Research believes they are
          the guest experience and streamline operations for the   unlikely to have a significant, immediate impact. The
          hospitality  industry  with  flexible  digital  ordering  and   report  suggested  that  factors  such  as  the  focus  on  use
          payment solutions.                                      cases and outcomes in enterprise connectivity decisions,
                                                                  consumer reluctance to embrace foldable devices, the
          Rapid Applications Group rebrands as RapidWorks         challenges facing network APIs, and the complexity of
                                                                  unsupervised autonomous driving will hinder wide-
          Rapid Applications Group, an ERP and dispatch software   spread adoption of these technologies.
          provider for heavy equipment services, is rebranding as
          RapidWorks. The name change reflects the company's      Demand high for paying with points
          focus on optimizing fleet utilization, scheduling, job dis-
          patching, GPS tracking, mobile workforce labor tracking   A survey commissioned by Engage People explored
          and payroll, as well as customer ordering, billing and   consumer perspectives on using loyalty points for imme-
          payments  for  the  heavy  equipment  services  industry.   diate redemption online and in stores. The survey, con-
          RapidWorks aims to continue serving its customers with   ducted among 1,000 U.S. consumers in October 2023,
          innovative solutions and meet evolving industry needs.   revealed that 84 percent of respondents would use Pay
          The company's mission to enhance job management and     with Points (PwP) if offered, up from 80 percent in 2022.
          customer satisfaction remains unchanged, with plans for   Additionally, 76 percent of respondents were willing to
          growth under new CEO Tim Curran.                        change credit cards for improved PwP benefits, particu-
                                                                  larly those with retail cards. Saving money and combat-
          Ryft secures Innovate UK grant                          ing inflation were the primary motivations indicated for

          Ryft, a PSD2-compliant payments provider, secured a     using PwP, with preferred redemption locations being
                                                                  grocery stores, online retail, gas stations and fast-food
          grant from Innovate UK as part of the Innovation within   restaurants.
          Professional and Financial Services program. This grant,
          from a £5 million funding pool, aims to encourage       VantageScore says holiday spending
          innovation in fintech sectors. The company's success in
          obtaining the grant was notable, with only 8 percent of   'credit hangover' likely
          applicants receiving funding, Ryft stated, adding that it   According to VantageScore, the average VantageScore
          plans to use the grant for continued business growth,   credit score in the United States in November 2023
          including expanding into the travel and events indus-   remained stable at 701 for the fifth consecutive month.
          tries, automating payment flows in the travel sector, and   However, concerns arose about the financial strain on
          enhancing its existing product functionality. Ryft noted   lower VantageScore credit tier consumers, who turned
          that it experienced 300 percent growth in 2023.         to personal loans and requested higher credit card lim-
                                                                  its for holiday spending. Delinquencies subsequently
                                                                  increased across all loan categories, and  early-stage

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