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CompanyProfile

Modernize banking

with innovative

fintech platform

ISO/MLS contact:
hen Enacomm founder and Chief Executive
Officer Michael Boukadakis needed addi- Michael Boukadakis
tional capital to grow Enacomm the big Founder and Chief Executive Officer
W box banks turned him away. Fortunately, a
small community bank in Tulsa, Okla., was willing to take MikeB@enacomm.net
a chance on a fintech startup. Today, that partnership is
35 years strong. With nearly four decades of time-hon- 1-877-860-0025
ored expertise in fintech solutions, Enacomm continues www.enacomm.net
to work with financial institutions of all sizes, from small
and midsize credit unions to global banking enterprises,
never forgetting the small bank that got him his start,
Boukadakis stated. Growth-oriented heritage

"To survive, all financial institutions need to meet today's To accommodate its fast-growing team, the company relo-
high digital standards," he said, noting that customer ex- cated to a penthouse suite in the heart of Tulsa's financial
perience is key to success in financial services. district while maintaining its focus on serving the entire
banking community with tiered pricing designed to ac-
Interactive, personalized technology commodate small and midsize financial institutions as
well as major enterprises.
During its first three decades, Enacomm provided inter-
active voice response technology to a variety of industries "Enacomm has built a vast network of relationships and
before pivoting to the financial services sphere. The com- connections throughout the banking world over the past
pany then focused on creating data-driven technology 38 years that opens doors and makes available tools for
solutions tailored to the needs of banks, credit unions, solving nearly any technological challenge," Boukadakis
and credit card and payments companies, efforts that cul- said, noting that the company's open API digital gateway
minated in the 2023 release of emerie, an AI-based intel- supports open banking.
ligent virtual assistant.
Access to quality data and open banking will help finan-
Designed to help companies save time and money, em- cial services companies innovate, he added, and overcome
erie can provide fast access to data and take over routine complexities of integrating to core, payments and other
tasks, which gives agents more time to focus on custom- digital platforms. In fact, he noted, the gateway's abstrac-
ers and members, Boukadakis noted. He also pointed tion layer even allows modern technology solutions to be
out that when integrated with Enacomm's suite of self- adopted by institutions with outdated cores.
service solutions, the solution can operate across a variety
of communications channels such as web chat, mobile, Democratizing fintech
phone and SMS.
Community banks and credit unions will continue to
Bridging gaps, driving innovation face challenges from big box financial institutions and
neobanks alike, Boukadakis noted, stating that Enacomm
Boukadakis went on to say that Enacomm's open API dig- stands ready to assist community financial organizations
ital gateway integrates payments, customer experience by providing state-of-the-art technologies and services
(CX) and digital financial services platforms, which, he that allow them to compete in today's fast-moving econ-
added, can help financial institutions bridge old banking omy.
platforms with transformative new technology solutions.
As he reflected on the changing marketplace, Boukadakis
The company stated its fintech solutions provide a range said Enacomm was studying and incorporating artificial
of benefits, such as improving the CX, fighting financial intelligence into its fintech solutions long before the gen-
fraud, and increasing operational efficiency. By utilizing erative AI boom. He also hinted at a major rebranding
web, mobile, SMS texts, email, voice, chatbots and other that is already underway.
communication technology channels, Enacomm solu-
tions harness artificial intelligence, big data, biometrics "Now that we've brought our secure, industry-compliant
and other advanced technologies, all of which are de- interactive virtual assistant to life, it's time that our name
signed to help banks and credit unions provide custom- reflects our evolution," he said. "We're excited to rebrand
ers and members with a modern, secure, user-friendly with a new company name very soon."
omnichannel self-service experience, Enacomm added.
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