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Letter from the editor







                  s we head into the 2024 holiday season, all
                  signs point to a promising surge in consum-
                  er spending. The National Retail Federation
        A anticipates an overall increase of up to 3.5
        percent in holiday sales compared to last year, with
        total spending projected to reach nearly $989 billion. A
        key driver of growth will be online shopping, expected
                                                                Howdy
        to see gains of up to 9 percent, largely fueled by the   Howdy
        increasing dominance of mobile devices. Shoppers are
        already benefiting from early promotions, and with
                                                                Y’all!
        omnichannel retail strategies, the convenience of buy-  Y’all!
        ing online or picking up in-store continues to trans-
        form the holiday shopping experience. This issue's lead
        article, explores all of these and more factors affecting
        this year's year-end shopping season and spotlights the
        top concerns for retailers and shoppers.

        Holiday transactions would not exist without mer-
        chant processing agreements, which define the rela-
        tionship between payment service providers and mer-
        chants, and one contributor to this issue explains why
        PSPs must carefully balance their interests with those
        of their merchants when crafting these agreements.      I’m working hard to help you increase
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        Other topics illuminated by contributors include how
                                                                          your bottom line today!
        alternative payment methods are transforming finan-               y o ur b o t t o m line t o d a y!
        cial access for underbanked populations in Africa and
        the role gamers are playing in this; the shift toward
                                                                                     o B
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                                                                                            ull
        self-service, and why merchant service providers must                     No Bull
        help businesses navigate app-based payments, kiosks
        and other self-service tools; and why checkout is not
        just a transaction, but is also a strategic opportunity     Customized advertising campaigns
        for businesses to increase revenue, offer personalized      to fit any size company and budget.
        recommendations, encourage loyalty through mem-
        berships, and provide tailored payment methods.             • Spotlight Innovators’ Pages
        Our news briefs spotlight coverage of merchants' en-            (frequently updated content)
        dorsement of the U.S. Department of Justice's lawsuit
        against Visa, which accuses the company of monopo-          • Print (various size options)
        lizing the debit card network market and blocking           • Resource Guide listing
        competitors  from  entering  the  space;  two  recent  sur-
        veys that highlight growing consumer distrust in digi-          (print/online/front page options)
        tal payments due to widespread fraud; The Office of         • Email Blasts (to GS readership)
        the Comptroller of the Currency's joining financial in-
        stitutions in opposing Illinois' Interchange Fee Prohi-     • Online (website/twice monthly magazine)
        bition Act, a law that exempts sales tax and tips from
        interchange fees; and Senator Richard Durbin's refuta-      • Video
        tion of claims that Illinois' Interchange Fee Prohibition   • Bundle advertisng campaign discounts*
        Act, which exempts sales tax and gratuities from inter-
        change fees, conflicts with the Durbin Amendment to
        the 2010 Dodd-Frank Act.                                     Rick Aston
        Also, be sure not to miss updates on industry mile-                Senior Media Partnership Specialist
        stones, profiles, datebook and other resources selected
                                                                          707-284-1693
        with you in mind. To relay your news, please send a               707-284-1693
        press release to  press@greensheet.com, and send your
        feedback to greensheet@greensheet.com.
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