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Insights and Expertise



        Embracing a world                                       of cashless payments, with QR-based systems like PayPay
                                                                and mobile gaining popularity.
        of travel payments                                      Despite this, one survey (see https://bit.ly/4foSgCf) revealed


                                                                cash is still the most popular overseas payment method
                                                                globally. Almost three in five respondents worldwide said
                                                                they are likely to make payments in local currency on
                                                                their next trip abroad (58 percent). It’s likely that, while
                                                                APM use has surged in every region thanks to their
                                                                convenience, they’re only truly convenient for local users.
                                                                How APMs cause problems for tourists

                                                                While APMs have become more popular globally, limited
                                                                accessibility, unfamiliarity and technical issues can pose
                                                                challenges for tourists. For example, some mobile payment
                                                                apps are region-specific. WeChat Pay & Alipay dominate
                                                                in China but can be problematic for tourists who don’t
                                                                have Chinese bank accounts or phone numbers.
        By Christopher Gilderson
        PXP Financial                                           Similarly, some digital wallets have limited international
                                                                integration. Take MercadoPago; while it is popular among
                  o much planning and  anticipation goes into   residents of Argentina and Mexico, it can be challenging
                  booking a holiday abroad, yet many people     for tourists because the app often requires local bank
                  arrive at their destination to find their preferred   accounts or cards issued in the region.
        S payment methods aren’t accepted locally. This
        article looks at how the preferred payment methods in the   In regions where QR code payments are popular (like
        world’s top holiday destinations have changed since the   China, India, or Southeast Asia), tourists can face problems
        Covid 19 pandemic, why APMs can cause problems for      if the systems require local apps or bank accounts to scan
        tourists, and the importance of accepting a wide range of   or generate the QR codes.
        payment methods in the travel sector.

        Around the world, people are embracing alternative
        and digital methods of payment, enjoying the speed,              Global payment trends for travelers
        convenience and security they provide.
                                                                    As payment preferences evolve worldwide, distinct
        Since the pandemic, preferred payment methods have          regional preferences are emerging:
        shifted significantly in many of the world's top holiday
        destinations,  driven  by  the  desire  for  contactless    •  Europe: Contactless payments have surged,
                                                                       with countries like Sweden leading the shift
        transactions, digital convenience, and hygiene concerns.
                                                                       toward cashless societies.
        Four years on from the first lockdowns, many European       •  Asia:  Mobile wallets such as WeChat Pay
        countries have increased contactless payment limits            and Alipay dominate in China, while Japan
        to encourage the shift, and mobile payment methods             has seen increased adoption of QR-based
        have surged, particularly in cities like Paris, Rome and       systems.
        Barcelona, where these options allowed tourists to pay
        seamlessly without handling cash.                           •  United States: Digital platforms like Apple
                                                                       Pay and Google Pay have gained popular-
        In the United States, platforms like Apple Pay, Google         ity, with many businesses moving toward
        Pay and PayPal have seen a boom, with both tourists and        cashless models.
        locals opting for these instead of cash or cards. Many
        tourist attractions, restaurants and stores in major cities   •  Australia: Contactless card payments and
        have now moved to cashless models, citing safety and           mobile wallets are now standard, especially
        convenience.                                                   in major cities
        Services like Klarna and Afterpay have also become more   Understanding regional  trends can help  merchants
        common,  offering  travelers  flexible  payment options,   and merchant service providers be better prepared
        especially for flights, accommodations and luxury         when expanding globally.
        experiences. Even in Japan, which was traditionally a
        cash-heavy society, the pandemic accelerated the adoption

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