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Feature

Calendarof Events

March 5 - 6, 2025
https://conference.americanbanker.com/
event/payments-forum/

merchant adoption. Are there particular types of
businesses or demographics where these methods
are gaining the most traction?
March 18 -19, 2025
Retail and food businesses tend to accept digital wal-
https://northeastacquirers.com lets the most, whereas educational and nonprofit busi-
nesses do so the least. Further, and not surprisingly,
businesses newer than five years and online business
tend to offer digital wallet brands more as well.

That said, the strategy for these digital brands seems
to be focusing on establishment with online mer-
chants and high-volume retail purchases.
7. What merchant pain points remain that challeng-
ers could address? Do you see any such challengers
emerging?

Merchant pain points include transaction processing
costs, fraud and speed of funding. New real-time
more direct bank payment methods (for example,
June 2 - 4, 2025 FedNow) could evolve over time to address these
gaps and reshape the payments landscape. Overall
https://www.southeastacquirers.com/ acceptance and usage from businesses and their cus-
tomers could increase as a result.

8. Are there other findings in the report that you'd
like to comment on? Please elaborate.

Keeping a focus on the basics, like speed, ease of
August 19 -20, 2025 use, problem resolution, and in many cases, security
is essential. Making everything less of a hassle and
http://www.theprepaidexpo.com/ figuring out how to help businesses when there are
problems or they need guidance leads to better out-
comes for businesses, their customers and merchant
service providers.
How they do this will vary from business to business,
but it's important for providers to keep this principle
September 8 -10, 2025 in mind.
https://westernstatesacquirers.net/ Note: For further information about J.D. Power's 2025
Merchant Services Satisfaction Study, please visit www.
jdpower.com/business/merchant-services-satisfaction-
study.

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