Page 39 - gs251102

NewProducts

Sabre Direct Pay outcomes to help travel providers respond more effectively
to post-transactional fraud.
Dispute Resolution Service
https://sabre.com "The travel industry's lack of standardization in dispute
handling has long undermined operational efficiency,"
said Patricio Boccardo, managing director of Sabre
Direct Pay. "Our platform automates dispute creation,
aligns submissions with issuer-specific rules, and
routes everything through one interface. Providers can
consolidate issuing and acquiring workflows, gain full
visibility, and achieve measurable recovery outcomes."

Chargebacks911 serves as the dispute resolution engine,
supplying infrastructure, issuer connectivity and
expertise to manage chargebacks at scale. All interactions
occur through the Sabre Direct Pay interface, ensuring a
unified experience for payments and disputes.

"The dispute process in travel is disproportionately
Unify travel complex," added Monica Eaton, CEO of Chargebacks911.
"Most providers still rely on siloed portals and manual
uploads. Our platform automates issuer requirements,
chargeback tracks progress in real time, and applies tailored evidence
strategies. Delivered through Sabre Direct Pay, it becomes
management an integrated resolution system that protects revenue and
improves efficiency."

Sabre Direct Pay said the launch complements its growing
abre Direct Pay, the travel payments divi- portfolio of payment partnerships—ranging from Pay by
sion of Sabre Corp., launched a new Dispute Bank with Trustly in Europe and instant cross-border
Resolution Service to simplify and scale charge- payouts via TerraPay, to airline payment orchestration
S back management for travel companies. The through CellPoint Digital and large-scale virtual card
service is designed to enable dispute resolution across issuance with Revolut, Sunrate and WEX. By integrating
both issuing and acquiring channels through a single chargeback resolution, Sabre added, it strengthens its
interface and thereby eliminate fragmented workflows position as a one-stop payments and reconciliation hub for
and manual processes that have long hampered efficiency. the global travel ecosystem.

Developed in partnership with Chargebacks911, the
solution enables users to initiate and represent charge
disputes without logging into multiple issuer or acquirer
systems, and removes repetitive data entry and technical
integration barriers, consolidating case handling within
Sabre Direct Pay's travel-specific environment.

The unified interface is also designed to improve visibility
into dispute progress, documentation and resolution
39