Jennifer Sherman, senior vice president of product at NMI, recently shared with The Green Sheet her expertise on the nature and use of QR codes. In this interview, she discusses the advantages and disadvantages of QR codes, their growing use during the COVID-19 pandemic, challenges merchants have overcome to bring them online, and more.
The escalating coronavirus pandemic is empowering cybercriminals everywhere, according to new studies by ACI Worldwide and OneSpan. Payments analysts noted that ecommerce has grown exponentially as physical businesses around the world remain shuttered; they also acknowledged current conditions have been a breeding ground for criminal activity. Debbie Guerra, executive vice president at ACI Worldwide, observed that criminals are exploiting the card-not-present space, especially buy online/pick up in store and click-and-collect payment methods.
"Fraudsters are targeting higher value items like electronics and luxury brand names, especially within newer channels such as curbside pick-up and in-parking lot pickup," she said. "We continue to see a huge increase above industry averages in eCommerce sales year over year."
Inc. Media's 2020 portfolio of 5,000 high-ranking U.S. businesses includes numerous payments and financial service companies. To make the cut, the privately held companies must have been established and earning revenue by March 31, 2016, and reached at least $2 million in annual revenue in 2019. Inc. representatives noted that this global recognition can help honorees drive brand awareness and attract talent.
"[The] global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent," Inc. wrote. "The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc."
With chargebacks spiking during the COVID-19 pandemic, payments analysts are questioning the true price of Square Inc.'s free chargeback protection program. While designed to protect small and midsize business (SMB) owners from expensive, time-consuming chargeback management, the program deprives merchants from effectively challenging disputes and inquiries, according to experts at Chargeback Gurus Inc., a chargeback solutions and remediation service provider.
This lack of control could impact chargeback ratios and increase losses, they noted, adding that Square's chargeback plan covers only $250 per month in losses, which could be a problem for high-ticket sellers. 
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