While many of us may not fully comprehend the inner workings of artificial intelligence (AI) or be directly involved in its evolution, we are able to enjoy its ever more powerful benefits. This is true when it comes to embracing advances to empower our own businesses. It's true, as well, when we enable merchants to gather relevant information among the massive amounts of available data and use it to tailor products and services not only to particular demographics, but also to individual consumers.
In this issue's lead article, technology leaders who leverage advanced AI technologies to protect the commerce value chain and improve the customer experience talk shop. They detail AI's remarkable evolution and offer insights into the increasingly sophisticated interplay between AI and humans. One thing is certain: due to its emphasis on continuous process improvement, AI's capabilities and scope will continue to grow.
Another kind of growth is celebrated in our news briefs, that is outstanding company growth heralded in this year's Inc. 5000 list of the fastest growing, privately owned U.S. companies. It's no surprise that many payments industry companies made the cut. Other news briefs, taken from full news stories posted recently at www.greensheet.com, include coverage of hackers breaking into consulting and professional services firm Accenture's network, which the company said, it immediately contained due to security controls and protocols; Mastercard's plans to phase out mag stripes on cards starting in 2024; the 2021 Debit Issuer Study, which shows debit volume surpassed credit for the first time; and recent T-Mobile and AT&T breaches that put millions of consumers at risk of account takeover attacks and identity theft.
Contributing writers address compelling topics, too: five tenets for ISOs and MLSs to sell by, starting with identifying your targets; how a powerful POS system integrated with reliable credit card processing can help merchants be more organized, attract customers and increase revenue; the key to overcoming resistance to card payments among B2B suppliers; and the Fed's likely change to its debit routing rules, requiring merchants be allowed to choose which network processes debit card payments they accept.
Also inside are product and company profiles along with updates celebrating milestones such as new guidelines, rebrands, settlements, executive appointments, strategic partnerships, acquisitions and recent research. To share your news, please send a press release to press@greensheet.com. If you have questions, comments or suggestions, contact us at greensheet@greensheet.com. 
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