How does one define a concept as broad and elusive as transparency in digital commerce? So begins this issue's lead article, which points out that definitions vary across the commerce value chain. And that's a good thing. With the rise and dominance of digital commerce in the complex, dynamic payments sphere, no single definition will suffice. Sharing insights from industry experts, the article takes an in-depth look at how various sectors of the industry approach transparency, gaining clarity on such topics as everywhere commerce, data sharing, lending, payments, fee structures and policymaking.
A push for transparency is evidenced in News Briefs herein, too. One story highlights the Consumer Financial Protection Bureau's proposal to create a publicly available registry of consumer financial services firms, including fintech providers, that run afoul of state and federal consumer protection statutes. Another effort involves a new EU regulation that holds manufacturers, distributors and service providers accountable for device and network security, imposing fines of up to 15 million euros or 2.5 percent of annual revenues to non-compliant parties. In more celebratory news, the NRF's 2023 conference lauded resiliency amid shifting consumer preferences; research indicates 2022 holiday sales rose 5.3 percent, driven by online transactions; a group of big banks is planning a new digital wallet to compete with the likes of Venmo and PayPal; and merchants are fighting fraud with AI and automation.
Contributors to this issue delve into both emerging and evergreen issues in payments, including how retailers are seeking ways to improve their customers' shopping experiences by leveraging technology to create personalized shopping experiences; the advantage of not getting discouraged by no answers and instead viewing each no as one step closer to receiving a yes; why transparency or lack thereof, lead-generation acquisition model, and risk of default and chargebacks are factors to consider when choosing a BNPL partner; signs that crypto is here to stay despite crashing values and bankrupt exchanges leading to competing calls for government action; and how payment companies can help stop traffickers that take advantage of digital payment processing, regulatory loopholes and fraudulent practices to commit crimes.
In addition to original articles written just for you, our readers, we continue to provide company and product profiles, as well as updates on awards and other milestones, research, partnerships and acquisitions, and appointments in our realm. We will welcome your news at press@greensheet.com, and your feedback at greensheet@greensheet.com. 
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