In the payments and fintech realm, moving parts abound. With faster payments comes faster fraud. With advanced technology come greater expectations on the part of merchants and consumers. With new insights gleaned from big big data comes the need to regroup to remain competitive. And so on. Given this, for this issue's lead article, we checked in with members of our Advisory Board on the state of merchant services today. We asked for perspectives on what payments enterprise must do to remain relevant to today's merchants and consumers, particularly younger generations; steps our esteemed advisers are taking to limit fraud as it evolves; how they are making us of AI in their businesses; and challenges the industry faces with faster payments implementation and how to address them.
Embedded payments can go a long way toward meeting merchant and consumer expectations, and one contributor to this issue highlights this, as well as other current industry trends and challenges. Other contributors explore the implications and uses of decentralized social media; the need for companies to have a digital hospitality strategy; the negative impacts of mishandling payroll contrasted with the long-term benefits of getting it right; why the card brands, issuers and acquirers must step up to protect consumers and markets from fraud; the role of financial planning in business success; and the significant changes in how surcharges are handled in transactions across the state of New York.
News highlights explore why critics on both sides of the Atlantic raised concerns about the oversight and budgetary measures in the United States and UK, particularly regarding support for small businesses; why, despite PayPal's facing economic challenges and a decline in share prices, analysts are bullish on the company's stock, citing a recent reorganization and robust product roadmap; a recent report from the Federal Reserve Bank of New York spotlighting the increasing popularity of BNPL options, particularly among financially fragile Americans; a recent study from J.D. Power that found a global surge in digital wallet usage, surpassing other payment methods in mobile commerce transactions; and Visa and Mastercard's settlement with retailers that aims to resolve a legal dispute over interchange and other card-brand rules that began in 2005.
Also, be sure to check out our updates, company and product profiles, and other resources included to aid your career. We will welcome your news at press@greensheet.com, and your feedback at greensheet@greensheet.com. 
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