More Anniversary Wishes

Paul,

Just a short note to thank you for your new book. Also, I had the pleasure of reading and reminiscing over, "Is It 20 Years Already?" Can it really be that long ago??? AMCOR was the second ISO relationship I had and one I treasured. Both of us can truly say, "I remember you when..." I also got a kick out of reading our old friend Chuck Burtzloff's comments. Then, you had to remind me of that fine company, Peachtree. Oh well, we both survived. I hope the next twenty years will be as much fun and memorable. Continued success,

Lee Ladd

__________________

I love you guys. You do a great job! I was just talking to one of my sales staff, and they asked if the GS has gotten bigger. I said, "Definitely." And the ads have gotten much better (more professional) than five years ago when I started working with you guys. Congrats on your anniversary. Keep up the good work! See you on the road.

Audrey Blackmon, POS Portal

Looking for ISO Rankings

Does The Green Sheet do a ranking of the top ISO organizations based on merchant portfolio size? I am looking for the latest one.

James M. Nickerson

Global Communications/PR Manager

VeriFone, Inc.

James,

The last "ranking" we attempted was in our GSQ v5n3, July 2002. This was our most recent 'Feet on the Street' issue. You can view this online at http://www.greensheet.com/gsq/Secured-/gsqv5n3.pdf Hope this helps!

Editor

Chargeback Question

We've found the article by David H. Press on "How to Prevent Chargebacks and, if Necessary, Defend Them" [The Green Sheet, October 13, 2003, issue 03:10:01] very interesting. I have one question, though. It is mentioned in the article that if a merchant has more than 50 transactions and 50 chargebacks, plus a 1% ration of consumer dispute chargeback-to-interchange volume, the merchant will be identified as a High Risk Chargeback Merchant.

What is the time frame for those 50 transactions, 50 chargebacks and 1% ratio? Is it a rolling time frame or a fixed time frame?

A short explanation on the above will be helpful to us in educating our merchants. Thank you for your time,

Ronel Schoeman

Global Access/CTI

Ronel,

Chargebacks are counted on a monthly basis. A merchant that meets or exceeds the thresholds for consecutive months will be subject to increasing fines for each month that it exceeds the thresholds and eventually will be permanently prohibited from participating in the Card Association program. If you have any additional questions feel free to contact me.

David H. Press,

Principal and President

Integrity Bankcard Consultants, Inc.

630-637-4010

dhp@integritybankcard.net