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Stories by Biff Matthews

11:08:02 - Antiquated thinking could doom mobile payments at the POS

10:05:02 - Stemming the attrition tide

10:03:01 - Follow Wendy's for a winning combo

10:02:01 - Merchant training:
Competitive advantage, potential game-changer

10:01:01 - To checklist or not to checklist

09:12:01 - Principles for success in 2010

09:11:01 - Sell, rent, lease or give it away - what to do?

09:10:01 - Portfolio conversions done right

09:09:01 - A path for success when stakes are highest

09:08:01 - Community counts

09:07:01 - Where there's avarice, there should be ire

09:06:01 - Bad things happen to good people

09:05:01 - Protect merchants with the basics

09:04:01 - Mobile payments? Not yet

09:03:01 - Show me the residuals

09:02:01 - Revisit that elevator speech

09:01:01 - How to preserve self-regulation

08:12:01 - Gear up now for PCI PED compliance

08:11:01 - Give ACH a chance

08:10:01 - When the pen is mightier than e-mail

08:09:01 - Building relationships - priceless

08:08:01 - Three-step systemization

08:07:01 - Selling on spouse power

08:05:02 - The beauty of systematic sales

08:04:01 - Tick tock: Time to comply with PCI

08:03:01 - Card stripes, prison stripes - security required

08:01:02 - Have passion, success will follow

07:11:02 - Stay ahead with a checklist

07:10:02 - Coping with the credit crunch

07:08:02 - Certify the good, blacklist the bad

07:07:02 - A pandemic is sweeping POS terminals: Are you ready?

07:06:02 - Kicking the horse we all rode in on

07:05:02 - Help desk quality check

07:04:02 - A blue route to green pastures



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