11:05:01 - Facts and figures from the feet on the street
11:04:01 - A brief on prospecting
11:03:01 - It pays to keep your customers happy
11:02:01 - A phone card opportunity calls
10:12:02 - Keys to driving merchant retention
10:11:01 - Where is our industry heading?
10:10:01 - Are you really a salesperson?
10:09:01 - Respect yourself, elevate our profession: Quit selling on price
10:08:01 - Putting the cold call in its proper place
10:07:01 - Strong relationship skills obliterate obstacles
10:06:01 - Canada: An untapped marketplace
10:05:01 - The professional MLS protocol
10:04:01 - Grow your business by branching out
10:03:01 - Seven rules for MLS sales success
10:02:01 - Selling and giving to specialized markets
