Page 34 - GS190601

Spotlight Innovators

In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Harbotouch’s
customers. Restaurant patrons will be prompted to rate their service at the end of the transaction. If the rating is below
a predetermined threshold, a text message alert will be immediately sent to management. This allows the business to
address unhappy guests and resolve their concerns before they leave, preventing negative online reviews. SkyTab’s
e-receipt capabilities also provide business intelligence advantages, allowing the restaurant to automatically populate
their customer database and personalize future email marketing and loyalty campaigns.

SkyTab also integrates with Harbortouch’s Lighthouse Business Management System, the company’s back-end POS
management and reporting portal. Lighthouse includes management tools for social media, customer engagement,
loyalty and online reputation. Merchants can link their social media profiles to schedule posts, track the performance of
their content and manage all their social media accounts in one place. Customer engagement tools enable businesses to
set up welcome emails, promotional offers and more using built-in tools to improve customer loyalty. Businesses can also
view ratings and reviews from multiple online review platforms and easily respond to customers to improve their online
reputation.

USAePay is a family-owned business based in Los Angeles,
CA. For over 15 years, the company has been assisting
merchants with payment solutions to fit their needs.
USAePay's payment gateway supports most of the major
platforms in the credit card industry and works with some
of the leading check platforms. USAePay is pleased to work
with most of the larger merchant service banks in the US and
Canada.

What’s New:

We can't wait to see you!

It's that time of year, when people from companies across the entire payments ecosystem get ready to gather together at
the annual Electronic Transactions Association (ETA) conference. Aptly named Transact, this year's event is being held
April 30-May 2 at the Mandalay Bay Event Center in Las Vegas.
The theme for the 2019 conference is "From Start to FinTech," and as usual, there is a power-packed agenda with everything
from new trends in payments to the latest security technologies, showcasing what is relevant now in the industry and
providing a forecast of things to come.

"The ETA Transact event is always a great place to learn, connect with our partners, and feature the latest technologies and
upgrades our company is introducing to the industry," said Martin Drake, USAePay President.
Please visit our exhibit
Like every year before, the Transact showroom floor will be abuzz with company displays, product demonstrations, new
business conversations, and industry reunions between peers. Of course, USAePay will be proudly exhibiting once again
at the annual ETA event, and our company leaders are looking forward to the once-a-year chance to visit with current and
future partners in person about USAePay news and technology updates.

"We always have a great deal in development at USAePay, and we're excited for this annual opportunity to share our
progress and new releases with friends and colleagues," Drake continued. "We invite everyone attending Transact to come
by our exhibit booth #3012 to say hello, catch up, and learn more about what's been keeping our development team busy
this past year."
Partnerships, new and old, welcomed

If you're already a USAePay partner, you understand the benefits of working with one of the industry's oldest and most
widely acclaimed payment gateway service providers. If you plan to attend the Transact event this year, we hope you will

34