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                                                               Noting that the Dodd-Frank Wall Street Reform and
           Finally, we believe that it is incumbent upon members,  Consumer Protection Act of 2010 made it illegal for
           and the Association on members' behalf, to promote  financial service providers to engage in unfair, deceptive or
           education and awareness of these Principles.        abusive acts or practices, Murray urged audience members
                                                               to check facts whenever they sign an affidavit and offered
        Deborah Reuben, president at Reuben Creative LLC and  the following suggestions for achieving and maintaining
        ELFA board  member,  stated, "B2B finance  customers are  compliance and best practices:
        demanding speed, control, and transparency in their      •  Do a lot internally to protect your business.
        finance relationships, desiring instant access to data about
        their equipment leases and loans." She explores these    •  Understand and know who you're in business with.
        themes in her digital transformation consulting, keynotes   •  Get involved with your industry and lobby and
        and finance industry workshops.                             advocate.

        Alternative lending industry
                                                               Chad Otar, CEO at Lending Valley Inc., agreed, stating,
        Christopher Murray, attorney with Stein Adler Dabah &   "Transparency must be embedded into every aspect of
        Zelkowitz, specializes in commercial disputes, merchant   organizational culture, starting at the top, with articulate
        cash advance, usury law, insurance law and commercial   leaders letting people know where they stand. Use common
        collections. At Broker Fair 2019, a lending conference hosted   language at every level; big words can confuse people."
        by deBanked, Murray and fellow panelists Katherine
        Fisher,  partner  at  Hudson  Cook  LLP;  Lindsey  Rohan,   If  I  were  to  summarize  my  biggest  takeaway  from  these
        attorney at law, Platinum Rapid Funding Group Ltd; and   thought leader interviews, it would be: do the right thing
        Steven Berkovitch, partner at Berkovitch & Bouskila PLLC   for the right reasons. If business owners behaved ethically,
        assessed the impact of ever-changing regulations on the   they'd have nothing to hide, and transparency would not
        alternative lending industry.                          be an issue.

        "The FTC wants to know the small business lending space   Dale S. Laszig, senior staff writer at  The Green Sheet  and managing
        better," Murray said. "They want to look at lenders, sales   director at DSL Direct LLC, is a payments industry journalist and content
        agents and funding entities held responsible for agent   development specialist. She can be reached at  dale@dsldirectllc.com
        behavior."                                             and on Twitter at @DSLdirect.



















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