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Education




        Revamp your sales                                       The times of "show me your statement and I will save
                                                                you money" are quickly fading. Payment processing is
        approach for 2020                                       no longer just a means to move money through the card
                                                                brands' networks (although it's still a principal part of
                                                                the process). The demand is growing for pay at the table,
        By Jeff Fortney                                         full functioning points of sale (now called points of
                                                                interaction by some), kiosks, remote solutions, recurring
        TouchSuite LLC                                          billing, merchant invoicing and payment from the invoice,
                                                                surcharge processing, and so on.
              t's that time of year again when new commercials
              flood the airwaves for the holiday season. In one   In addition, the days of truly free terminals are coming
              case, a lady sits down for the $1 hair styling, gets   to an end. None of the needs I just outlined come free.
        I one clip, and is done. In another, someone buys a     They have costs, and someone pays for them. The more
        cheap mixer, and it blows up.                           a merchant needs, the higher the costs, and the ability
                                                                to offset these costs from processing revenue narrows
        Those are just  two  examples of  many merchants  taking   rapidly.
        similar  approaches.  And  all  are  just  a  twist  of  an  old
        saying: you get what you pay for. These all imply that if   Taking stock
        you want quality you pay more, or if you want a service, it
        comes with a cost. But the cost isn't huge, and it's worth it.  So, as a new year is upon us, it's time to reexamine the
                                                                "you get what you pay for" adage. That begins by making
        As I watched the umpteenth commercial leveraging        a commitment to adapt your sales approach, away from
        the same concept, I had a thought that maybe this same   only a portion of the process to the full process. Now is the
        concept could be leveraged selling payment processing   best time to examine how you do business today. Begin
        to merchants. And it would begin by adapting to today's   by  answering  these questions about your approach to
        merchants and their needs.                              merchants (be brutally honest):













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