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Velera launches Risk Alert Manager to boost fraud detection, response time

Tuesday, July 28, 2026 — 16:10:18 (UTC)

Velera Launches Risk Alert Manager to Strengthen Fraud Detection and Response Time

Tampa, Fla. (July 28, 2026) – Velera, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, today announced its new Risk Alert Manager, a fully integrated risk mitigation solution that allows Velera credit unions to monitor and respond to potential fraud events in near real time.

As fraud volume and sophistication continue to increase, financial institutions face mounting pressure to respond before incidents escalate. Yet many existing solutions rely on third parties and ticketing systems, creating delays that prevent teams from acting decisively. With one in ten consumers experiencing card fraud in the past year according to Velera’s 2025 Eye on Payments report, financial institutions need tools that put control back in their hands, enabling proactive responses to protect cardholders and operations.

Risk Alert Manager was built to meet this need by putting credit unions fully in control of their fraud response. Unlike third-party systems that require multi-step handoffs, Risk Alert Manager unifies data from all cardholder interactions and is powered by Atmos Risk, Velera’s unified AI-powered risk platform that enables fraud detection and protection, while enhancing member experience. Risk Alert Manager helps streamline fraud monitoring, reduces lag time and enables immediate actions on at risk accounts – all within one environment that keeps both financial institutions and cardholders informed.

Key features include:

Near real-time detection: Allows financial institutions to manage and act on compromised events in near real time using data and intelligence to mitigate risk.

Immediate response: Enables instant action like blocking, unblocking, monitoring, card re-issuance and account memos to mitigate losses.

Multi-channel data integration: Consolidates data from all cardholder interactions to a single, integrated application, ensuring no fraudulent activity goes unnoticed across different channels.

Comprehensive data intelligence: Provides audit history reviews, dashboard analytics and reporting tools to support compliance tracking and decision-making.

Revenue opportunities: Offers premium alert services to help financial institutions strengthen their competitive positioning in the market.

“Fraud is evolving faster than ever, and even a single delay can have costly consequences for both credit unions and their members,” said Velera Senior Vice President of Risk Solutions Karen Postma. “Velera’s Risk Alert Manager empowers financial institutions to act instantly at the first sign of suspicious activity – protecting consumers, mitigating losses and staying one step ahead of emerging threats.”

Following a successful pilot with select credit unions, Velera will introduce additional features and availability through a phased rollout this year. The current iteration is compatible with both Mastercard and Visa cards, and is designed to scale with financial institutions’ evolving risk mitigation needs.

For more information on Velera’s approach to risk mitigation, visit velera.com/credit-union-fraud-prevention.

About Velera

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit velera.com.

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Source: Company press release.

Categories: Announcement