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Newss
New
PCI compliance CI compliance tool as part of their service arrangement."
P
tool as part of their service arrangement."
The tool also provides an intuitive user-history feature that
gets easier with The tool also provides an intuitive user-history feature that
gets easier with
captures each user's unique information for a database that
captures each user's unique information for a database that
will pre-populate the appropriate fields on the following
will pre-populate the appropriate fields on the following
SmartSAQ
SmartSAQ year's SAQ. "The nice thing about this tool is that it incor-
year's SAQ. "The nice thing about this tool is that it incor-
porates many time-saving features so that once the initial
porates many time-saving features so that once the initial
validation has taken place, subsequent validations are
validation has taken place, subsequent validations are
streamlined even further," Robb noted.
streamlined even further," Robb noted.
T ment in data security practices since the advent of y practices since the advent of ControlScan reported that the tool has been well received
h
he payments industry has seen significant improve-e payments industry has seen significant improve-
ment in data securit
ControlScan reported that the tool has been well received
the Payment Card Industry (PCI) Data Security he Payment Card Industry (PCI) Data Security
t
by its MSP customers and that the rollout plan is simple:
by its MSP customers and that the rollout plan is simple:
T Standard (DSS) seven years ago. According to a Standard (DSS) seven years ago. According to a
introduce newly signed merchants to the SmartSAQ at
2010 Visa Inc. report, the Level 1 merchant compliance 2010 Visa Inc. report, the Level 1 merchant compliance introduce newly signed merchants to the SmartSAQ at
boarding and migrate existing merchants at the time of
boarding and migrate existing merchants at the time of
rate had climbed from 12 percent to 96 percent since 2006. rate had climbed from 12 percent to 96 percent since 2006. annual validation. Kyle Spring, Compliance Specialist at
annual validation. Kyle Spring, Compliance Specialist at
The report also indicated higher compliance among Level The report also indicated higher compliance among Level Basys Processing, pilot-tested the SmartSAQ. "Now we
Basys Processing, pilot-tested the SmartSAQ. "Now we
2 category merchants, clocking them in at an overall rate 2 category merchants, clocking them in at an overall rate can provide our merchants a simpler, quicker and more
can provide our merchants a simpler, quicker and more
of 95 percent. However, the same study also showed mar-of 95 percent. However, the same study also showed mar- effective way to maintain compliance that doesn't feel like
effective way to maintain compliance that doesn't feel like
ginal compliance improvement within the Level 3 and 4 ginal compliance improvement within the Level 3 and 4 a hassle," he said.
a hassle," he said.
merchant brackets.merchant brackets.
In addition to continuing its annual merchant study,
In addition to continuing its annual merchant study,
In 2009, ControlScan launched its inaugural study In 2009, ControlScan launched its inaugural study ControlScan plans to track user statistics related to SAQ
ControlScan plans to track user statistics related to SAQ
aimed at understanding Level 4 merchant security behav-aimed at understanding Level 4 merchant security behav- selection, stopping points and bounce rates. The company
selection, stopping points and bounce rates. The company
iors and awareness of PCI compliance. In November iors and awareness of PCI compliance. In November intends to compile these metrics in an effort to identify
intends to compile these metrics in an effort to identify
2012, the fourth iteration of this annual study provided 2012, the fourth iteration of this annual study provided ways to continually improve the SmartSAQ and monitor
ways to continually improve the SmartSAQ and monitor
current data on perceptions and attitudes small to midsize current data on perceptions and attitudes small to midsize its impact on future small business compliance ratings.
its impact on future small business compliance ratings.
businesses have about security. ControlScan's 2012 study, businesses have about security. ControlScan's 2012 study,
New age of
which incorporated feedback from over 600 respondents, which incorporated feedback from over 600 respondents, New age of
revealed ongoing improvements within the Level 4 busi-revealed ongoing improvements within the Level 4 busi-
ness category, but much of that progress was made by larg-ness category, but much of that progress was made by larg-
cross-channel
er Level 4 merchants or those conducting business online. er Level 4 merchants or those conducting business online. cross-channel
prospecting
Moreover, according to the report, 47 percent of respon-Moreover, according to the report, 47 percent of respon-
dents "are 'unsure' or 'not at all' familiar with the PCI DSS." dents "are 'unsure' or 'not at all' familiar with the PCI DSS." prospecting
Also, while merchants who reported familiarity with PCI Also, while merchants who reported familiarity with PCI
practices indicated they also felt their businesses were practices indicated they also felt their businesses were
o r
more secure, 79 percent of all respondents stated they felt more secure, 79 percent of all respondents stated they felt o remain competitive in an increasingly multi-emain competitive in an increasingly multi-
channel world, many businesses are exploring a annel world, many businesses are exploring a
they were not at risk of a data security breach.they were not at risk of a data security breach. ch
new mix of channels to reach and engage potential hannels to reach and engage potential
new mix of c
A wa
A way to lighten the loady to lighten the load T customers. This includes a number of payment
T customers. This includes a number of payment
companies. Trustwave Holdings Inc., Jaffe Raitt Heuer & ompanies. Trustwave Holdings Inc., Jaffe Raitt Heuer &
c
These findings, along with input gathered from call center hese findings, along with input gathered from call center
T W
Weiss P.C. and Square Inc. are three examples.eiss P.C. and Square Inc. are three examples.
data and the company's merchant service provider (MSP) he company's merchant service provider (MSP)
data and t
clients, led ControlScan leaders to address ongoing Level ients, led ControlScan leaders to address ongoing Level
cl Compliance and data security provider Trustwave ompliance and data security provider Trustwave
C
4 PCI awareness and compliance issues. They identified PCI awareness and compliance issues. They identified
4 launched a beta test of an interactive online commu-
launched a beta test of an interactive online commu-
a ke
a key barrier to compliance: the length of time required y barrier to compliance: the length of time required nity called Trustwave TrustKeeper Community for select
nity called Trustwave TrustKeeper Community for select
f for small business merchants to complete the annual self-or small business merchants to complete the annual self- f financial institutions and their merchants. The Electronic inancial institutions and their merchants. The Electronic
assessment questionnaire (SAQ). Thus, ControlScan set questionnaire (SAQ). Thus, ControlScan set
assessment Payments Practice Group of Jaffe recently introduced the
Payments Practice Group of Jaffe recently introduced the
out to cr ElectronicPaymentsLaw.com law blog. And when Square
out to create an automated SAQ tool that would reduce eate an automated SAQ tool that would reduce
ElectronicPaymentsLaw.com law blog. And when Square
completion time and simplify the process. And on Aug. 13, ompletion time and simplify the process. And on Aug. 13, founder and Chief Executive Officer Jack Dorsey agreed to ounder and Chief Executive Officer Jack Dorsey agreed to
c
f
2013, ControlScan introduced the SmartSAQ to its portfolio olScan introduced the SmartSAQ to its portfolio
2013, Contr host a series of upcoming Let's Talk town-hall-style com-
host a series of upcoming Let's Talk town-hall-style com-
of mer
of merchant services companies.chant services companies. munit
munity meetings, with local merchants serving as panel-y meetings, with local merchants serving as panel-
ists, a more traditional side of Square was revealed.
ists, a more traditional side of Square was revealed.
Steve Robb, ControlScan's Senior Vice President of Products
Steve Robb, ControlScan's Senior Vice President of Products
and Services, described the tool's value, stating, "The key
and Services, described the tool's value, stating, "The key In speaking about these recent initiatives, Peggy Bekavac
In speaking about these recent initiatives, Peggy Bekavac
word is familiarity: the first thing merchants will notice
word is familiarity: the first thing merchants will notice Olson, founder and Principal of Strategic Marketing, said,
Olson, founder and Principal of Strategic Marketing, said,
when they log into SmartSAQ is the inviting and intuitive "They're trying to educate, influence and establish thought
when they log into SmartSAQ is the inviting and intuitive
"They're trying to educate, influence and establish thought
interface. In addition, MSPs who deploy SmartSAQ to their leadership among their constituents, which are prospects
interface. In addition, MSPs who deploy SmartSAQ to their
leadership among their constituents, which are prospects
merchants can easily conform its presentation to their own in the marketplace. There are different marketing tactics
merchants can easily conform its presentation to their own
in the marketplace. There are different marketing tactics
brand, meaning that the merchant easily recognizes the
brand, meaning that the merchant easily recognizes the they can employ to go about that process, and it doesn't
they can employ to go about that process, and it doesn't
18
18
New
PCI compliance CI compliance tool as part of their service arrangement."
P
tool as part of their service arrangement."
The tool also provides an intuitive user-history feature that
gets easier with The tool also provides an intuitive user-history feature that
gets easier with
captures each user's unique information for a database that
captures each user's unique information for a database that
will pre-populate the appropriate fields on the following
will pre-populate the appropriate fields on the following
SmartSAQ
SmartSAQ year's SAQ. "The nice thing about this tool is that it incor-
year's SAQ. "The nice thing about this tool is that it incor-
porates many time-saving features so that once the initial
porates many time-saving features so that once the initial
validation has taken place, subsequent validations are
validation has taken place, subsequent validations are
streamlined even further," Robb noted.
streamlined even further," Robb noted.
T ment in data security practices since the advent of y practices since the advent of ControlScan reported that the tool has been well received
h
he payments industry has seen significant improve-e payments industry has seen significant improve-
ment in data securit
ControlScan reported that the tool has been well received
the Payment Card Industry (PCI) Data Security he Payment Card Industry (PCI) Data Security
t
by its MSP customers and that the rollout plan is simple:
by its MSP customers and that the rollout plan is simple:
T Standard (DSS) seven years ago. According to a Standard (DSS) seven years ago. According to a
introduce newly signed merchants to the SmartSAQ at
2010 Visa Inc. report, the Level 1 merchant compliance 2010 Visa Inc. report, the Level 1 merchant compliance introduce newly signed merchants to the SmartSAQ at
boarding and migrate existing merchants at the time of
boarding and migrate existing merchants at the time of
rate had climbed from 12 percent to 96 percent since 2006. rate had climbed from 12 percent to 96 percent since 2006. annual validation. Kyle Spring, Compliance Specialist at
annual validation. Kyle Spring, Compliance Specialist at
The report also indicated higher compliance among Level The report also indicated higher compliance among Level Basys Processing, pilot-tested the SmartSAQ. "Now we
Basys Processing, pilot-tested the SmartSAQ. "Now we
2 category merchants, clocking them in at an overall rate 2 category merchants, clocking them in at an overall rate can provide our merchants a simpler, quicker and more
can provide our merchants a simpler, quicker and more
of 95 percent. However, the same study also showed mar-of 95 percent. However, the same study also showed mar- effective way to maintain compliance that doesn't feel like
effective way to maintain compliance that doesn't feel like
ginal compliance improvement within the Level 3 and 4 ginal compliance improvement within the Level 3 and 4 a hassle," he said.
a hassle," he said.
merchant brackets.merchant brackets.
In addition to continuing its annual merchant study,
In addition to continuing its annual merchant study,
In 2009, ControlScan launched its inaugural study In 2009, ControlScan launched its inaugural study ControlScan plans to track user statistics related to SAQ
ControlScan plans to track user statistics related to SAQ
aimed at understanding Level 4 merchant security behav-aimed at understanding Level 4 merchant security behav- selection, stopping points and bounce rates. The company
selection, stopping points and bounce rates. The company
iors and awareness of PCI compliance. In November iors and awareness of PCI compliance. In November intends to compile these metrics in an effort to identify
intends to compile these metrics in an effort to identify
2012, the fourth iteration of this annual study provided 2012, the fourth iteration of this annual study provided ways to continually improve the SmartSAQ and monitor
ways to continually improve the SmartSAQ and monitor
current data on perceptions and attitudes small to midsize current data on perceptions and attitudes small to midsize its impact on future small business compliance ratings.
its impact on future small business compliance ratings.
businesses have about security. ControlScan's 2012 study, businesses have about security. ControlScan's 2012 study,
New age of
which incorporated feedback from over 600 respondents, which incorporated feedback from over 600 respondents, New age of
revealed ongoing improvements within the Level 4 busi-revealed ongoing improvements within the Level 4 busi-
ness category, but much of that progress was made by larg-ness category, but much of that progress was made by larg-
cross-channel
er Level 4 merchants or those conducting business online. er Level 4 merchants or those conducting business online. cross-channel
prospecting
Moreover, according to the report, 47 percent of respon-Moreover, according to the report, 47 percent of respon-
dents "are 'unsure' or 'not at all' familiar with the PCI DSS." dents "are 'unsure' or 'not at all' familiar with the PCI DSS." prospecting
Also, while merchants who reported familiarity with PCI Also, while merchants who reported familiarity with PCI
practices indicated they also felt their businesses were practices indicated they also felt their businesses were
o r
more secure, 79 percent of all respondents stated they felt more secure, 79 percent of all respondents stated they felt o remain competitive in an increasingly multi-emain competitive in an increasingly multi-
channel world, many businesses are exploring a annel world, many businesses are exploring a
they were not at risk of a data security breach.they were not at risk of a data security breach. ch
new mix of channels to reach and engage potential hannels to reach and engage potential
new mix of c
A wa
A way to lighten the loady to lighten the load T customers. This includes a number of payment
T customers. This includes a number of payment
companies. Trustwave Holdings Inc., Jaffe Raitt Heuer & ompanies. Trustwave Holdings Inc., Jaffe Raitt Heuer &
c
These findings, along with input gathered from call center hese findings, along with input gathered from call center
T W
Weiss P.C. and Square Inc. are three examples.eiss P.C. and Square Inc. are three examples.
data and the company's merchant service provider (MSP) he company's merchant service provider (MSP)
data and t
clients, led ControlScan leaders to address ongoing Level ients, led ControlScan leaders to address ongoing Level
cl Compliance and data security provider Trustwave ompliance and data security provider Trustwave
C
4 PCI awareness and compliance issues. They identified PCI awareness and compliance issues. They identified
4 launched a beta test of an interactive online commu-
launched a beta test of an interactive online commu-
a ke
a key barrier to compliance: the length of time required y barrier to compliance: the length of time required nity called Trustwave TrustKeeper Community for select
nity called Trustwave TrustKeeper Community for select
f for small business merchants to complete the annual self-or small business merchants to complete the annual self- f financial institutions and their merchants. The Electronic inancial institutions and their merchants. The Electronic
assessment questionnaire (SAQ). Thus, ControlScan set questionnaire (SAQ). Thus, ControlScan set
assessment Payments Practice Group of Jaffe recently introduced the
Payments Practice Group of Jaffe recently introduced the
out to cr ElectronicPaymentsLaw.com law blog. And when Square
out to create an automated SAQ tool that would reduce eate an automated SAQ tool that would reduce
ElectronicPaymentsLaw.com law blog. And when Square
completion time and simplify the process. And on Aug. 13, ompletion time and simplify the process. And on Aug. 13, founder and Chief Executive Officer Jack Dorsey agreed to ounder and Chief Executive Officer Jack Dorsey agreed to
c
f
2013, ControlScan introduced the SmartSAQ to its portfolio olScan introduced the SmartSAQ to its portfolio
2013, Contr host a series of upcoming Let's Talk town-hall-style com-
host a series of upcoming Let's Talk town-hall-style com-
of mer
of merchant services companies.chant services companies. munit
munity meetings, with local merchants serving as panel-y meetings, with local merchants serving as panel-
ists, a more traditional side of Square was revealed.
ists, a more traditional side of Square was revealed.
Steve Robb, ControlScan's Senior Vice President of Products
Steve Robb, ControlScan's Senior Vice President of Products
and Services, described the tool's value, stating, "The key
and Services, described the tool's value, stating, "The key In speaking about these recent initiatives, Peggy Bekavac
In speaking about these recent initiatives, Peggy Bekavac
word is familiarity: the first thing merchants will notice
word is familiarity: the first thing merchants will notice Olson, founder and Principal of Strategic Marketing, said,
Olson, founder and Principal of Strategic Marketing, said,
when they log into SmartSAQ is the inviting and intuitive "They're trying to educate, influence and establish thought
when they log into SmartSAQ is the inviting and intuitive
"They're trying to educate, influence and establish thought
interface. In addition, MSPs who deploy SmartSAQ to their leadership among their constituents, which are prospects
interface. In addition, MSPs who deploy SmartSAQ to their
leadership among their constituents, which are prospects
merchants can easily conform its presentation to their own in the marketplace. There are different marketing tactics
merchants can easily conform its presentation to their own
in the marketplace. There are different marketing tactics
brand, meaning that the merchant easily recognizes the
brand, meaning that the merchant easily recognizes the they can employ to go about that process, and it doesn't
they can employ to go about that process, and it doesn't
18
18
