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CompanyProfi leProfi le
Company
Raising the bar on performanceformance
Raising the bar on per
RPS reported that HioPOS is available preloaded in 21 PS reported that HioPOS is available preloaded in 21
R
Regal Payment Systems LLCgy b
Regal Payment Systems LLCy
business configurations and takes about 15 minutes to usiness configurations and takes about 15 minutes to
i install. The system features a 15-inch touch-screen termi-nstall. The system features a 15-inch touch-screen termi-
nal, softwar
ISO
ISO/MLS contact:/MLS contact: nal, software, customer display, thermal printer and Wi-Fi e, customer display, thermal printer and Wi-Fi
connectivity. RPS recently added a subscription-based onnectivity. RPS recently added a subscription-based
Karen Whiteleyhiteley c
Karen W
Merchant Club program that offers unlimited support to erchant Club program that offers unlimited support to
M
Vice Presi
Vice President, Salesdent, Sales
H
HioPOS system users.ioPOS system users.
866-939-9397, ext. 2440
866-939-9397, ext. 2440
Under the umbrella of the GoPago LIVE platform, RPS nder the umbrella of the GoPago LIVE platform, RPS
kwhiteley@regalpaymentsystems.com U
kwhiteley@regalpaymentsystems.com
r recently introduced a multichannel in-store, online and ecently introduced a multichannel in-store, online and
www.regalpaymentsystems.com mobile commerce program for small and midsize mer-bile commerce program for small and midsize mer-
www.regalpaymentsystems.com
mo
ch
chants. The program includes an Android tablet, encrypt-ants. The program includes an Android tablet, encrypt-
ed card reader, receipt printer, cash drawer, data plan and d card reader, receipt printer, cash drawer, data plan and
e
Wi-Fi connectivity built on the WPA2 security standard.i-Fi connectivity built on the WPA2 security standard.
W
R e In August 2013, RPS revealed plans to launch an auto-n August 2013, RPS revealed plans to launch an auto-
egal Payment Systems LLC was formed in 2007 gal Payment Systems LLC was formed in 2007
I
to deliver new standards of performance that ds of performance that
to deliver new standar
mated marketing anal
mated marketing analysis tool that will allow merchants ysis tool that will allow merchants
r
result in stronger connections among ISOs, esult in stronger connections among ISOs,
wit
with an online presence to increase web visibility and h an online presence to increase web visibility and
R merchant level salespeople (MLSs) and mer-merchant level salespeople (MLSs) and mer-
compare their business performance to other businesses ompare their business performance to other businesses
chants. To that end, Columbia, Tenn.-based RPS devised ants. To that end, Columbia, Tenn.-based RPS devised c
ch
within the same sector. hin the same sector.
wit
a strategy that combines innovation, technology, quality y that combines innovation, technology, quality
a strateg
c
customer service and competitive pricing, according to its ustomer service and competitive pricing, according to its " "Market Smart 360 gives merchants a view of their web Market Smart 360 gives merchants a view of their web
management team.gement team.
mana footprint [and] provides localized web listing enhancements, ootprint [and] provides localized web listing enhancements,
f
email marketing and website mobilization for merchants mail marketing and website mobilization for merchants
e
" "By providing secure and reliable payment solutions and By providing secure and reliable payment solutions and w
who want to expand their web presence," Whiteley said.ho want to expand their web presence," Whiteley said.
keeping up with industry demands, we are able to main-h industry demands, we are able to main-
keeping up wit
tain stronger relationships with our partners," said Karen onger relationships with our partners," said Karen R
tain str
RPS believes it has the bases covered – from integrated PS believes it has the bases covered – from integrated
Whiteley, RPS Vice President of Sales. For merchants, hiteley, RPS Vice President of Sales. For merchants,
W POS systems to patient self-pay medical payment solu-OS systems to patient self-pay medical payment solu-
P
securit
security comes in the form of a Level 1 PCI-certified pro-y comes in the form of a Level 1 PCI-certified pro- tions. "In addition to providing the latest in payment oviding the latest in payment
tions. "In addition to pr
c
cessing platform with real-time reporting and account essing platform with real-time reporting and account processing equipment, Regal Payment Systems offers a rocessing equipment, Regal Payment Systems offers a
p
management via a browser-based virtual terminal that gement via a browser-based virtual terminal that
mana v
variety of value-added products and services, including ariety of value-added products and services, including
can process both single and recurring payments.an process both single and recurring payments. AmEx OnePoint, gift and lo
c
AmEx OnePoint, gift and loyalty card programs, merchant yalty card programs, merchant
cash advance, check processing, and next day funding," ash advance, check processing, and next day funding,"
c
I In stride with developments in Europay/MasterCard/n stride with developments in Europay/MasterCard/ W
Whiteley added. hiteley added.
Visa (EMV) chip-enabled and mobile payment technolo-isa (EMV) chip-enabled and mobile payment technolo-
V
Deference to partnerseference to partners
g
gies, RPS has forged a number of alliances with integra-ies, RPS has forged a number of alliances with integra- D
tion partners. "We offer a complete line of POS systems, e offer a complete line of POS systems,
tion partners. "W
Accor
i
including EMV-ready terminals, tablet POS systems and ncluding EMV-ready terminals, tablet POS systems and According to Whiteley, one of the advantages RPS offers ding to Whiteley, one of the advantages RPS offers
mPOS, virtual terminal, and payment gateway, which has yment gateway, which has I ISOs and MLSs is its nonexclusive agreement with no SOs and MLSs is its nonexclusive agreement with no
mPOS, virtual terminal, and pa
l
t the most endpoints and includes support for Microsoft he most endpoints and includes support for Microsoft liability, no minimums and lifetime residuals. And RPS iability, no minimums and lifetime residuals. And RPS
provides multiple platforms to enhance sales team pro-rovides multiple platforms to enhance sales team pro-
RMS and Intuit QuickBooks," Whiteley noted. MS and Intuit QuickBooks," Whiteley noted. p
R
ductivity. This includes a customer relationship manage-y. This includes a customer relationship manage-
ductivit
A 360-degree approach 360-degree approach
A ment s
ment system that enables agents to monitor sales pipeline ystem that enables agents to monitor sales pipeline
activity and board new merchants using the built-in elec-y and board new merchants using the built-in elec-
activit
One year ago, RPS entered a strategic alliance with ICG ne year ago, RPS entered a strategic alliance with ICG
O tr
tronic application and lead program features.onic application and lead program features.
So
Software, an international developer of software and ftware, an international developer of software and
hardware solutions for the retail and hospitality indus-ardware solutions for the retail and hospitality indus-
h F
For RPS, superior personal service is all about resolving or RPS, superior personal service is all about resolving
tries. Now, as a direct reseller of the ICG HioPOS Plus All-, as a direct reseller of the ICG HioPOS Plus All-
tries. Now issues expediently. "Our team of quality customer servic-ssues expediently. "Our team of quality customer servic-
i
In-One POS System in the U.S. market, RPS has tapped
In-One POS System in the U.S. market, RPS has tapped es representatives, directed by experienced industry vet-
es representatives, directed by experienced industry vet-
further into the small-merchant segment. eran and Vice President of Operations, Cheryl Huckaby,
further into the small-merchant segment.
eran and Vice President of Operations, Cheryl Huckaby,
provides fast personal service with an 85 percent resolu-
provides fast personal service with an 85 percent resolu-
"By combining the use of our payment gateway with tion on the first call," Whiteley said.
"By combining the use of our payment gateway with
tion on the first call," Whiteley said.
exclusive products and services, we are able to bring a
exclusive products and services, we are able to bring a
cost-effective payment solution to merchants that have RPS touts on its website a resolution rate of 99 percent by
cost-effective payment solution to merchants that have
RPS touts on its website a resolution rate of 99 percent by
not had the same opportunities as their competitors,"
not had the same opportunities as their competitors," the second call and 100 percent by the third call.
the second call and 100 percent by the third call.
Whiteley stated at the time of the HioPOS launch.
Whiteley stated at the time of the HioPOS launch.
344
3
Company
Raising the bar on performanceformance
Raising the bar on per
RPS reported that HioPOS is available preloaded in 21 PS reported that HioPOS is available preloaded in 21
R
Regal Payment Systems LLCgy b
Regal Payment Systems LLCy
business configurations and takes about 15 minutes to usiness configurations and takes about 15 minutes to
i install. The system features a 15-inch touch-screen termi-nstall. The system features a 15-inch touch-screen termi-
nal, softwar
ISO
ISO/MLS contact:/MLS contact: nal, software, customer display, thermal printer and Wi-Fi e, customer display, thermal printer and Wi-Fi
connectivity. RPS recently added a subscription-based onnectivity. RPS recently added a subscription-based
Karen Whiteleyhiteley c
Karen W
Merchant Club program that offers unlimited support to erchant Club program that offers unlimited support to
M
Vice Presi
Vice President, Salesdent, Sales
H
HioPOS system users.ioPOS system users.
866-939-9397, ext. 2440
866-939-9397, ext. 2440
Under the umbrella of the GoPago LIVE platform, RPS nder the umbrella of the GoPago LIVE platform, RPS
kwhiteley@regalpaymentsystems.com U
kwhiteley@regalpaymentsystems.com
r recently introduced a multichannel in-store, online and ecently introduced a multichannel in-store, online and
www.regalpaymentsystems.com mobile commerce program for small and midsize mer-bile commerce program for small and midsize mer-
www.regalpaymentsystems.com
mo
ch
chants. The program includes an Android tablet, encrypt-ants. The program includes an Android tablet, encrypt-
ed card reader, receipt printer, cash drawer, data plan and d card reader, receipt printer, cash drawer, data plan and
e
Wi-Fi connectivity built on the WPA2 security standard.i-Fi connectivity built on the WPA2 security standard.
W
R e In August 2013, RPS revealed plans to launch an auto-n August 2013, RPS revealed plans to launch an auto-
egal Payment Systems LLC was formed in 2007 gal Payment Systems LLC was formed in 2007
I
to deliver new standards of performance that ds of performance that
to deliver new standar
mated marketing anal
mated marketing analysis tool that will allow merchants ysis tool that will allow merchants
r
result in stronger connections among ISOs, esult in stronger connections among ISOs,
wit
with an online presence to increase web visibility and h an online presence to increase web visibility and
R merchant level salespeople (MLSs) and mer-merchant level salespeople (MLSs) and mer-
compare their business performance to other businesses ompare their business performance to other businesses
chants. To that end, Columbia, Tenn.-based RPS devised ants. To that end, Columbia, Tenn.-based RPS devised c
ch
within the same sector. hin the same sector.
wit
a strategy that combines innovation, technology, quality y that combines innovation, technology, quality
a strateg
c
customer service and competitive pricing, according to its ustomer service and competitive pricing, according to its " "Market Smart 360 gives merchants a view of their web Market Smart 360 gives merchants a view of their web
management team.gement team.
mana footprint [and] provides localized web listing enhancements, ootprint [and] provides localized web listing enhancements,
f
email marketing and website mobilization for merchants mail marketing and website mobilization for merchants
e
" "By providing secure and reliable payment solutions and By providing secure and reliable payment solutions and w
who want to expand their web presence," Whiteley said.ho want to expand their web presence," Whiteley said.
keeping up with industry demands, we are able to main-h industry demands, we are able to main-
keeping up wit
tain stronger relationships with our partners," said Karen onger relationships with our partners," said Karen R
tain str
RPS believes it has the bases covered – from integrated PS believes it has the bases covered – from integrated
Whiteley, RPS Vice President of Sales. For merchants, hiteley, RPS Vice President of Sales. For merchants,
W POS systems to patient self-pay medical payment solu-OS systems to patient self-pay medical payment solu-
P
securit
security comes in the form of a Level 1 PCI-certified pro-y comes in the form of a Level 1 PCI-certified pro- tions. "In addition to providing the latest in payment oviding the latest in payment
tions. "In addition to pr
c
cessing platform with real-time reporting and account essing platform with real-time reporting and account processing equipment, Regal Payment Systems offers a rocessing equipment, Regal Payment Systems offers a
p
management via a browser-based virtual terminal that gement via a browser-based virtual terminal that
mana v
variety of value-added products and services, including ariety of value-added products and services, including
can process both single and recurring payments.an process both single and recurring payments. AmEx OnePoint, gift and lo
c
AmEx OnePoint, gift and loyalty card programs, merchant yalty card programs, merchant
cash advance, check processing, and next day funding," ash advance, check processing, and next day funding,"
c
I In stride with developments in Europay/MasterCard/n stride with developments in Europay/MasterCard/ W
Whiteley added. hiteley added.
Visa (EMV) chip-enabled and mobile payment technolo-isa (EMV) chip-enabled and mobile payment technolo-
V
Deference to partnerseference to partners
g
gies, RPS has forged a number of alliances with integra-ies, RPS has forged a number of alliances with integra- D
tion partners. "We offer a complete line of POS systems, e offer a complete line of POS systems,
tion partners. "W
Accor
i
including EMV-ready terminals, tablet POS systems and ncluding EMV-ready terminals, tablet POS systems and According to Whiteley, one of the advantages RPS offers ding to Whiteley, one of the advantages RPS offers
mPOS, virtual terminal, and payment gateway, which has yment gateway, which has I ISOs and MLSs is its nonexclusive agreement with no SOs and MLSs is its nonexclusive agreement with no
mPOS, virtual terminal, and pa
l
t the most endpoints and includes support for Microsoft he most endpoints and includes support for Microsoft liability, no minimums and lifetime residuals. And RPS iability, no minimums and lifetime residuals. And RPS
provides multiple platforms to enhance sales team pro-rovides multiple platforms to enhance sales team pro-
RMS and Intuit QuickBooks," Whiteley noted. MS and Intuit QuickBooks," Whiteley noted. p
R
ductivity. This includes a customer relationship manage-y. This includes a customer relationship manage-
ductivit
A 360-degree approach 360-degree approach
A ment s
ment system that enables agents to monitor sales pipeline ystem that enables agents to monitor sales pipeline
activity and board new merchants using the built-in elec-y and board new merchants using the built-in elec-
activit
One year ago, RPS entered a strategic alliance with ICG ne year ago, RPS entered a strategic alliance with ICG
O tr
tronic application and lead program features.onic application and lead program features.
So
Software, an international developer of software and ftware, an international developer of software and
hardware solutions for the retail and hospitality indus-ardware solutions for the retail and hospitality indus-
h F
For RPS, superior personal service is all about resolving or RPS, superior personal service is all about resolving
tries. Now, as a direct reseller of the ICG HioPOS Plus All-, as a direct reseller of the ICG HioPOS Plus All-
tries. Now issues expediently. "Our team of quality customer servic-ssues expediently. "Our team of quality customer servic-
i
In-One POS System in the U.S. market, RPS has tapped
In-One POS System in the U.S. market, RPS has tapped es representatives, directed by experienced industry vet-
es representatives, directed by experienced industry vet-
further into the small-merchant segment. eran and Vice President of Operations, Cheryl Huckaby,
further into the small-merchant segment.
eran and Vice President of Operations, Cheryl Huckaby,
provides fast personal service with an 85 percent resolu-
provides fast personal service with an 85 percent resolu-
"By combining the use of our payment gateway with tion on the first call," Whiteley said.
"By combining the use of our payment gateway with
tion on the first call," Whiteley said.
exclusive products and services, we are able to bring a
exclusive products and services, we are able to bring a
cost-effective payment solution to merchants that have RPS touts on its website a resolution rate of 99 percent by
cost-effective payment solution to merchants that have
RPS touts on its website a resolution rate of 99 percent by
not had the same opportunities as their competitors,"
not had the same opportunities as their competitors," the second call and 100 percent by the third call.
the second call and 100 percent by the third call.
Whiteley stated at the time of the HioPOS launch.
Whiteley stated at the time of the HioPOS launch.
344
3
