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IndustryUpdate
tions and customer engagement software. The award Zipmark lands Winestyr
was presented to NAB for its Customer Experience
Quality Program, which reduced the average speed of Digital check provider Zipmark Inc. will now provide
answer by the NAB customer service team by 3.75 min- payment services to the direct-to-consumer wine sales
utes and technical support response time by 2.5 minutes, business Winestyr. Zipmark's integrated payment solu-
NAB noted. tion is expected to effectively improve cash flow, simpli-
fy operations and enhance the customer experience. "We
NCR launches open ecosystem commerce hub were excited to find that Zipmark offered a solution that
satisfied our payment processing requirements," said
NCR Corp. released NCR Retail ONE, a new commerce John Wilson, co-founder and Chief Operations Officer
hub designed to unite an open ecosystem of retail appli- of Winestyr.
cations and data with an omnichannel software platform
to provide frictionless shopping experiences for consum- RESEARCH
ers. The open nature of the new ecosystem of applica-
tions and the omnichannel platform allows retailers to
differentiate their businesses in an increasingly competi- BRP issues real-time retail report
tive retail environment using assets already in hand.
A new report by Boston Retail Partners stated that
NFC Forum releases updated specifications by 2020, nearly two-thirds of retailers will identify
customers via their smartphones when they walk into
As the momentum for near field communication (NFC) stores. The BRP SPECIAL REPORT: Real-time Retail – The
solutions continues to build, the NFC Forum released New Retail Imperative, discusses consumer expectations
updated technical specifications, which are published of a seamless experience across in-store, web and mobile
on the NFC Forum website. The revised specifications channels and addresses how retailers can deliver a
deliver new capabilities to support improved radio real-time shopping experience to meet these elevated
frequency (RF) communication, device identification, demands.
greater security in peer-to-peer (P2P) messaging, and
new RF interface extensions for optimized and scalable Javelin reports on fraud, consumer EMV awareness
P2P and memory tag communications.
Javelin Strategy & Research released the 2015 Data Breach
PayRange raises $12 million Fraud Impact Report, which explores the type of creden-
tials fraudsters will want to steal, the type of businesses
PayRange Inc., makers of card and digital payment most at risk for a data breach, and the magnitude of
acceptance solutions for vending machines, received $12 identity fraud expected by 2018. And Javelin's State of
million in Series A funding to modernize the $45 billion EMV cardholders: Opportunities to Capitalize on the Halo
cash-based vending industry. PayRange said it enables Effect provides a diagnostic snapshot of the state of
vending machines to accept any form of payment, from cardholder awareness of Europay, MasterCard and Visa
credit card to Apple Pay, so consumers have the freedom (EMV), comparing EMV and non-EMV cardholders.
to purchase what they want, when they want, without
using coins or cash. Nilson releases 2014 card fee report
Prairie Cloudware finalizes new funding round According to the annual report on U.S. merchant pro-
cessing fees published by The Nilson Report, general-
Prairie Cloudware Inc. closed a round of funding to sup- purpose and private-label credit, debit and prepaid
port increased demand from banks and credit unions cards generated $5.165 trillion in payments for goods
for solutions to provide consumers with safe and simple and services in 2014. Processing fees, including inter-
digital payments. As an innovator in omnichannel digi- change paid by U.S. merchants to handle that business,
tal payments services, the startup stated it is creating were $78.09 billion, up from $72.44 billion in 2013 when
new ways for financial institutions to deliver choice, con- fees were $4.768 trillion.
venience and security to customers purchasing goods
online or at the POS. Trustwave reports on global security
Airline industry gets boost from Visa Trustwave Holdings Inc. released the 2015 Trustwave
Global Security Report revealing what it determined were
Visa Inc. assured the Airlines Reporting Corp.'s spon- the top cybercrime, data breach and security threat
sored Credit Card Working Group that effective October trends from 2014. The report discloses how much crimi-
2015 it will accept airline-supplied flight manifests as nals can profit from malware attacks, which data they
a remedy for fraudulent payment card chargebacks. target, how they break into networks, how long it takes
This remedy represents an opportunity for the airline for businesses to detect and contain data breaches, what
industry to recoup millions of dollars lost each year in types of businesses criminals targeted, and where the
"friendly fraud," Visa said. majority of victims are located.
20
tions and customer engagement software. The award Zipmark lands Winestyr
was presented to NAB for its Customer Experience
Quality Program, which reduced the average speed of Digital check provider Zipmark Inc. will now provide
answer by the NAB customer service team by 3.75 min- payment services to the direct-to-consumer wine sales
utes and technical support response time by 2.5 minutes, business Winestyr. Zipmark's integrated payment solu-
NAB noted. tion is expected to effectively improve cash flow, simpli-
fy operations and enhance the customer experience. "We
NCR launches open ecosystem commerce hub were excited to find that Zipmark offered a solution that
satisfied our payment processing requirements," said
NCR Corp. released NCR Retail ONE, a new commerce John Wilson, co-founder and Chief Operations Officer
hub designed to unite an open ecosystem of retail appli- of Winestyr.
cations and data with an omnichannel software platform
to provide frictionless shopping experiences for consum- RESEARCH
ers. The open nature of the new ecosystem of applica-
tions and the omnichannel platform allows retailers to
differentiate their businesses in an increasingly competi- BRP issues real-time retail report
tive retail environment using assets already in hand.
A new report by Boston Retail Partners stated that
NFC Forum releases updated specifications by 2020, nearly two-thirds of retailers will identify
customers via their smartphones when they walk into
As the momentum for near field communication (NFC) stores. The BRP SPECIAL REPORT: Real-time Retail – The
solutions continues to build, the NFC Forum released New Retail Imperative, discusses consumer expectations
updated technical specifications, which are published of a seamless experience across in-store, web and mobile
on the NFC Forum website. The revised specifications channels and addresses how retailers can deliver a
deliver new capabilities to support improved radio real-time shopping experience to meet these elevated
frequency (RF) communication, device identification, demands.
greater security in peer-to-peer (P2P) messaging, and
new RF interface extensions for optimized and scalable Javelin reports on fraud, consumer EMV awareness
P2P and memory tag communications.
Javelin Strategy & Research released the 2015 Data Breach
PayRange raises $12 million Fraud Impact Report, which explores the type of creden-
tials fraudsters will want to steal, the type of businesses
PayRange Inc., makers of card and digital payment most at risk for a data breach, and the magnitude of
acceptance solutions for vending machines, received $12 identity fraud expected by 2018. And Javelin's State of
million in Series A funding to modernize the $45 billion EMV cardholders: Opportunities to Capitalize on the Halo
cash-based vending industry. PayRange said it enables Effect provides a diagnostic snapshot of the state of
vending machines to accept any form of payment, from cardholder awareness of Europay, MasterCard and Visa
credit card to Apple Pay, so consumers have the freedom (EMV), comparing EMV and non-EMV cardholders.
to purchase what they want, when they want, without
using coins or cash. Nilson releases 2014 card fee report
Prairie Cloudware finalizes new funding round According to the annual report on U.S. merchant pro-
cessing fees published by The Nilson Report, general-
Prairie Cloudware Inc. closed a round of funding to sup- purpose and private-label credit, debit and prepaid
port increased demand from banks and credit unions cards generated $5.165 trillion in payments for goods
for solutions to provide consumers with safe and simple and services in 2014. Processing fees, including inter-
digital payments. As an innovator in omnichannel digi- change paid by U.S. merchants to handle that business,
tal payments services, the startup stated it is creating were $78.09 billion, up from $72.44 billion in 2013 when
new ways for financial institutions to deliver choice, con- fees were $4.768 trillion.
venience and security to customers purchasing goods
online or at the POS. Trustwave reports on global security
Airline industry gets boost from Visa Trustwave Holdings Inc. released the 2015 Trustwave
Global Security Report revealing what it determined were
Visa Inc. assured the Airlines Reporting Corp.'s spon- the top cybercrime, data breach and security threat
sored Credit Card Working Group that effective October trends from 2014. The report discloses how much crimi-
2015 it will accept airline-supplied flight manifests as nals can profit from malware attacks, which data they
a remedy for fraudulent payment card chargebacks. target, how they break into networks, how long it takes
This remedy represents an opportunity for the airline for businesses to detect and contain data breaches, what
industry to recoup millions of dollars lost each year in types of businesses criminals targeted, and where the
"friendly fraud," Visa said. majority of victims are located.
20
