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ChapterTitleUpdate
Industry
IDC report reveals privacy concerns BRP partners with QuickPivot
A study conducted by International Data Corp. found QuickPivot Corp. formed an alliance with Boston Retail
84 percent of U.S. consumers are concerned about secu- Partners designed to combine QuickPivot's cross-chan-
rity of personally identifiable information (PII), and 70 nel campaign management platform with BRP's strat-
percent indicate a greater concern today than previous- egy, integration and implementation services to help
ly. The study measured consumer privacy sentiments retailers realize the benefits of faster, smarter marketing
across four vertical industries (financial services, health- decisions, the partners said. "QuickPivot's marketing
care, retail, and government), also finding younger suite aligns well with BRP's vision for a complete, con-
respondents are more concerned than older groups, and temporary marketing hub designed for omnichannel
consumers are ready to make changes to protect PII. retailers," said Walter Deacon, Principal and founder of
BRP.
ITRC, CyberScout report sharp breach increase
Chase, Intuit team up on data sharing
An Identity Theft Resource Center and CyberScout LLC
report recorded the number of U.S. data breaches in 2016 To enhance consumer data security, control and con-
increased 40 percent over 2015, an all-time high. The venience, JPMorgan Chase & Co. and Intuit Inc. signed
report details breaches in five industries. The business an agreement to share data between platforms. The
sector topped the list with 45.2 percent of total breaches companies said they will use technology that will allow
reported; healthcare/medical was the next highest at 34.5 customers to authorize Chase to electronically share
percent, followed by education at 9.0 percent, govern- financial data securely with Intuit's financial manage-
ment/military at 6.6 percent, and banking/credit /finan- ment applications, such as Mint, Turbo Tax Online
cial at 4.8 percent. and QuickBooks Online. Planned enhancements include
open authentication. Both companies also plan to pur-
Gen Z shopping habits studied by NRF, IBM sue similar agreements with other industry players, the
partners stated.
A study released by IBM and the National Retail
Federation found nearly all members of generation Z Discover aligns with PayPal at POS
(consumers aged 13 to 21) prefer to shop in brick-and-
mortar stores. The Uniquely Gen Z study, conducted by Discover Financial Services and PayPal Inc. signed an
the IBM Institute for Business Value, is based on findings agreement providing PayPal access to Discover's tokeni-
from more than 15,000 consumers from 16 countries. zation services and enabling PayPal customers to pay
According to the report, retailers need to create more with Discover cards when purchasing from contactless-
interactive engagement around brands to serve the enabled merchants who accept Discover cards. Discover
mobile-focused, high-spending, global gen Z popula- cardholders will also be able to view and use their avail-
tion, set to reach 2.6 billion by 2020. able cashback bonuses while using PayPal to pay for all
or part of a purchase.
TD Bank issues retail executive poll results
Ethoca, FICO partner on fraud
TD Bank N.A. conducted a poll of retail industry execu-
tives, and a majority of respondents indicated they met Ethoca Ltd. partnered with Fair Isaac Corp. to enable
2016 goals and believe their sales will increase over the card issuers using the FICO Falcon Fraud Manager to
next 12 months. The study also found 43 percent of connect to Ethoca's Global Collaboration Network to
retailers highly value credit promotional finance pro- maximize recovery of card-not-present (CNP) fraud
grams, and 46 percent reported the gen X demographic losses and prevent chargebacks. The partners said the
is the segment with the most members seeking financ- joint solution enables issuers to evaluate and combat
ing. fraudulent CNP transactions through Ethoca's alert
system that immediately distributes to more than 5,000
PARTNERSHIPS merchant customers globally, covering over 194,000
merchant descriptors.
ABS, Payment Data Systems form alliance
Applied Business Software Inc. partnered with Payment We are dedicated to the
Data Systems Inc. to offer enhanced functionality for
processing electronic payments via automated clearing education and success of the
house, and processing check or credit and debit card
payments online. The solutions are available through
The Mortgage Office, a collection tool that enables ABS ISO and MLS.
users to process electronic payments from borrowers
by phone or via ABS's subscription-based web portal,
which is available 24/7, the companies stated.
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