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InsideGS

Cover Story Company Profile

Healthy relationships build vibrant businesses ..................1 Electronic Payments Inc.:
By Dale S. Laszig Partner-first payment services..................................................31
From owners of super ISOs to independent MLSs, payment profes- Education
sionals depend on solid relationships – with both their merchant
customers and their key business partners. Know the risks before processing overseas........................28
News By Theodore F. Monroe, Attorney at Law
Many U.S. merchants in hard to place verticals or with past process-
Fed accelerates fast payments in 2017 ...........................10 ing problems cannot find U.S. acquirers willing to take them and,
The Faster Payments Task Force published a progress report that instead, must turn offshore to place their transactions.
provides insights on the group's progress standardizing and imple- Street Smarts SM
menting real-time payments and ACH schemes. Understanding merchant processing ....................................38
Payments industry addresses ADA compliance ...............10 By John Tucker, 1st Capital Loans LLC
Payments analysts and consumer advocates are urging the mer- Due to lack of training, many MLSs might not fully understand how
chant community to conform with guidelines established by the merchant processing works and what roles those involved in mer-
ADA to improve access to payments for people with disabilities. chant account setup and transaction processing play.
OCC considers controversial fintech charter ......................11 Lessons from the past that apply today ...............................42
A banking charter for fintechs proposed by the Office of the Comp- By Jeff Fortney, Clearent LLC
troller of the Currency in December 2016 unleashed a vigorous Opportunities present challenges. By reflecting on lessons learned
debate among those in favor and those opposed. from history, we can overcome those challenges, hurdles and, in
some cases, significant roadblocks.
Retail, payments find unity at NRF 2017 .............................12
The NRF's 106th Annual Convention and Expo, held recently in New Your EMV transition: It gets better .................................44
By Bob Olson and Naga Jagadeesh , ThoughtFocus
York City, reflected the retail and payments industries' diverse com-
munity of global enterprises and start-up ventures. Philosophers have said that to struggle is to learn. In that case, the
U.S. EMV transition has been a powerful teacher. But the rest of the
Industry Update ...............................................................................15 journey can be much easier, faster, safer and cheaper.
Views Feature

Insider's report on payments: The Mobile Buzz:
Mobile and the democratization Emerging markets fuel smart-device surge ......................46
of banking, payments ...................................................................20 Smartphone and tablet devices comprise over 60 percent of the
By Patti Murphy, ProScribes Inc. smart-connected consumer device market, up from 17 percent in
Mobile technologies are coming into their own. And they may be 2008. Wearables have traction, too.
leveling the banking and payments playing field, at least from an New Products
end-user perspective.
Self-service payout solution for global ecommerce .......47
Interview with industry pioneer Bill Melton ......................22
By Brandes Elitch, CrossCheck Inc. Enterprise-scale, adaptable mPOS solution .......................48
Bill Melton's lifelong interest in other cultures, facility with language Inspiration
and business acumen led to innovations that shaped the payments
industry early on and continue to influence us today. Voicemail tune-up ...........................................................................51
Payment trends for 2017 ............................................................25 Departments
By Kirsty Tull, BillPro Pty Ltd. Letter From the Editors ....................................................................5
From the perspective of the payments industry, 2016 was a year Readers Speak ......................................................................................8
that laid the groundwork for stunning innovations and continued
expansion into new financial technology territories. 2017 Calendar of Events...............................................................50
Resource Guide .................................................................................52
Advertiser Index ...............................................................................62

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