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Spotlight Innovators
The profitability module assigns a clear and visual dollar
value to each merchant customer in your portfolio(s). This
empowers you to fully understand the opportunity cost
of each of your existing merchants and maximize where
your time is best spent. Here are two real life examples:
• Not Profitable–A merchant logs 50 support tickets
a month but is only generating the company a
RIS CRM is an ISO management system. Clients profit of $50 a month. In reality, this merchant is
use IRIS CRM to board new merchants, track leads, losing the company money. In this case, releasing
manage support tickets and pay residuals from over the merchant is a good business decision and will
I 40 processing networks. IRIS CRM is a PCI Level allow management to refocus resources in more
1 service provider with over 30 integrations. IRIS CRM profitable areas.
offers robust & processor agnostic reporting for clients in
formats conducive to higher productivity and growth. • Profitable–A merchant is generating $500 a month
and rarely logs support issues. This merchant
What’s New: is even more valuable to the company than the
$500 a month they generate because they do not
IRIS CRM Spotlight on take up much time or effort. A good business
decision would be to assign a top customer service
Profitability Reporting representative to this merchant and send them a
gift basket from time to time.
Module – Gain Insight into Using profitability data empowers your team to make
snap decisions on the spot and stop wasting valuable time
waiting on a manager to deliberate on a decision. The
your Clients and the Health quick decision making makes new and existing blue-chip
merchants happy.
of Your Portfolio to Save
Time and Make More Money
RIS CRM's residual income reporting tool offers
ISOs a unique management capability that improves
the transparency, accuracy, and timing of month-
I ly residual payouts. Residual reporting reduces Using IRIS profitability metrics allows you to see the
agent churn, lowers hiring costs, and increases merchant health and trajectory of your portfolio from a high level.
approvals. A residual earnings table allows ISOs to filter on 3 month,
6 month, year to date, 12 month and customized date
As part of the residual reporting package, IRIS also ranges when viewing portfolio earnings to analyze sales
offers a profitability reporting module that can help you trends. The IRIS profitability reporting module provides
evaluate your business and develop opportunities. You the following month over month statistics:
can use profitability information to empower you to
make important decisions on the fly such as deciding if • Monthly Volume Growth
a merchant should receive a free terminal or an on-site
visit. Profitability data can also be used to dive into your • Monthly Volume Growth Percentage
portfolio and find where you can improve your business • Monthly Revenue Growth by Percentage
on the entire portfolio(s) and on a per merchant basis.
• Monthly Revenue Growth
• Average Profit Per Merchant
• Average Basis Points Profit Per Merchant
• Monthly Basis Points Margin Growth Percentage
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