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Education




        An inside look at                                      involved in today's most advanced smartphones and
                                                               tablets. The difference is that smart terminals are designed
        smart terminals                                        from the ground up with business in mind, so they're
                                                               often outfitted with card readers, the ability to accept near
                                                               field communication or Bluetooth payments, and thermal
                                                                printers. The only limit for businesses is how well they put
                                                                these devices to work.

                                                                When compared with traditional POS terminals, smart
                                                                terminals are sleeker, more portable and often more flexible,
                                                                so they can serve a variety of business functions. However,
                                                                large enterprise-level corporations with lots of inventory
                                                                or need for maintaining large databases may find the small
                                                                units don't quite fit the bill. Because most smart terminals
                                                                are running as software as a service (SaaS), they're limited
                                                                by their connection to the Internet for functions that might
                                                                require constant access to very large databases.
                                                                What makes smart terminals special?
                                                                Besides their familiar tablet-like designs that can give the
                                                                impression that a business is invested in cutting-edge
                                                                technology, smart terminals are special because of the care
                                                                that has gone into developing them as a whole new product.
                                                                Small to midsize businesses love them because very little
        By Jeff White                                           maintenance goes into keeping these units in good health
        TouchSuite                                             due to their SaaS backbones.
                   eeping pace with the changing world of POS   SaaS has represented a huge step in POS technology,
                   systems can be a harrowing proposition for   allowing companies to abandon costly computer
                   business owners and ISOs alike. Not only is the   maintenance  contracts.  Instead  of  the software and data
        K tech changing at a dramatic pace, but the many       that your terminal requires for proper functioning being
        ways that business owners can benefit from adopting a   hosted on large servers that you have to physically store,
        range of different form factors is also expanding.     upgrade and repair, SaaS moves the bulk of an end user's
                                                               information to the cloud, where it becomes totally portable.
        POS systems of old could often perform only a limited
        number of tasks without getting more hardware or custom-  If your business-owner customer wanted to open a second
        designed  software  involved,  but  the  sleeker  portable   location, for example, all the information he or she would
        systems of today can perform virtually any task a business   need to start running a new franchise would be instantly
        owner would need with only the push of a few buttons.  available the moment the business connected the new
                                                               system. Many of these units even come with the option to
        One of these new POS systems, known as the "smart      use cellular signals, so the business can literally remain
        terminal," is starting to gain popularity among business   connected to its cloud component no matter what.
        owners. Smart terminals are popping up everywhere, but   What can a smart terminal do?
        just because they're new doesn't necessarily mean they're
        better or even well suited for any particular company.  When considering a smart terminal, much of the hesitation
        Let me give you an insider's peek into the world of smart  from business owners comes from the concern about the
        terminals so you can decide for yourself where these units  ability of the hardware. Compared to a standard POS
        will fit best among your clientele.                    system, of course, a smart terminal does look a bit like a
                                                               toy. This perception, however, couldn't be further from the
        What is a smart terminal?                              truth. Just like smartphones are capable of amazing things
        As you likely know, if you've ever been in a restaurant or   when compared to desktop computers, smart terminals
        shop that asked you to pay using a small, tablet-like unit,   comprise a lot more than meets the eye.
        you've encountered a smart terminal.
                                                               Not only do they boast interfaces that are immediately
        These tiny units are designed to pack a powerful punch   familiar to your customers and their new employees due
        into a very tight space, using much of the same technology   to their commonalities with smartphones, smart terminals
                                                               can do things like the following:



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