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Cover Story Education

Getting a handle on interchange - Part 2 ................................1 Choose optimism, it's good for business .............................38
By Patti Murphy and Dale S. Laszig By Jeff Fortney, Clearent LLC
This second article in a two-part series delves into the benefits of When optimism reigns, results tend to be positive; when pessimism
today's interchange structure, distinctions between various pricing reigns, the opposite is true. Not to worry. With just a little effort, you
models and use of statement analysis to help merchants. can become more optimistic.
News Briefs
Being small is a competitive advantage ..............................39
Cybercriminals launch fake Android, iOS updates ..........10 By Mike Ackerman, DigiPay Solutions Inc.
Imagine what you could do with half the money super ISOs and
Vantiv to acquire Worldpay ........................................................10
processors have. Then imagine paying millions in payroll, telecom
ScanSource gaining POS Portal ................................................10 and compliance fees. Being big is a blessing and a curse.
Fed details consumer, business noncash payments .......10 Views
AI sizzles, wearables cool in mPOS surveys ........................12
The very point of sale:
Prime Day a blockbuster for Amazon ....................................12 Tailoring payment acceptance
NAB completes TMS acquisition ...............................................12 in an omnichannel world .............................................................40
By Dale S. Laszig, DSL Direct LLC
Industry Update ...............................................................................14 Omnichannel shopping appears seamless to merchants and
Company Profile consumers, but it takes cooperation behind the scenes to make pay-
ments invisible to users and transparent to service providers.
Active Software & Hardware Systems:
A custom fit for merchants ..........................................................20 New Product
Education Cloud-based, EMV-ready, hospitality solution .................42
Inspiration
Street Smarts SM
Understanding the cash discount program ........................33 Ask, don't argue ...............................................................................43
By Aaron Nasseh, Finical Inc. Departments
Lack of clarity on the benefits of cash discount programs can pre-
vent ISOs, MLSs and their merchant customers from enjoying the Letter From the Editors ....................................................................5
benefits such programs have to offer. Readers Speak ......................................................................................8
Spotlight Innovators ......................................................................22
Credit card surcharges – opportunities, pitfalls await ..36
By Josh Herndon, Global Legal Law Firm Resource Guide .................................................................................44
To surcharge or not: that is the question for many merchants and Advertiser Index ...............................................................................54
the payment pros. The answer depends on merchant business type,
location, customer reactions and legal developments.

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