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ReadersSpeak

Talk of bad apples continues ship to talk to. … In fact, you can't
get their names. God forbid you call
[Editor's note: For prior comments in this discussion, see Readers Speak in issues 17:05:02 and them out for what they are. Are you
17:06:02, www.greensheet.com/emagazine.php?article_id=5378 and www.greensheet.com/ ever going to expose these crooks?
emagazine.php?article_id=5406, respectively.]
Bobby Palmquist
ill from Matrix Payment Systems had it right. Look no further than Merchant Level Salesperson
… one of your premier advertisers and thus untouchable by your
publication. Besides cheating me out of residuals (I'm sure I am just Bobby,
B one of many victims), you can't get any management or owner-
Thank you for voicing your views.
We, at The Green Sheet, are never
happy to learn of merchant level
salespeople (MLSs) and merchants
being cheated by their ISOs and pro-
cessors, nor are we pleased to hear
of MLSs lying to merchants to make
quick sales. We don't deny that this
occurs. Unscrupulous people and
companies crop up in all industries.
We just differ with some who believe
dishonesty is the norm in our realm.

When we learn of relevant legal
disputes, settlements, government
agency actions against payment
companies, etc., we report on them.
However, we are not an organiza-
tion of muckrakers. We aim to edu-
cate and inform our readers about
essential aspects of the increasingly
complex payments industry. We en-
deavor to provide information and
tools that will help them succeed.
We are proud to be supported by our
advertisers ‒ large and small – and
we are grateful for them. It is be-
cause of them we are able to remain
a strong resource.

We have been publishing Adam At-
las' articles about the legal side of
payments, including contracts, for
over a decade. Reading his contribu-
tions, along with those of other in-
dustry experts whose articles are in
our archives, can help MLSs avoid
becoming trapped in bad business
relationships. That said, we can fur-
ther explore how to safely exit harm-
ful business situations, as well as
how to reinforce best practices in the
industry so it will be an even better
place to do business.
Editor
What are your ideas about ethical
practices and other issues of im-
portance to the industry? Tell us at
greensheet@greensheet.com.
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