Page 35 - GS170801
P. 35

Education




        Help restaurants                                       If permitted, a restaurant should develop an outdoor space
                                                               that can be decorated for summertime fun. Whether in
        sizzle this summer                                     front or in a back or side yard, an area with an appealing
                                                               seasonal  theme  could  prove eye  catching  and  grab  the
                                                               attention of those walking by.
        By Steven Feldshuh                                     Holding some outside events or having music can also
        Merchants' Choice Payment Solutions East               attract eaters. A restaurateur could work with other
                                                               merchants on this. Think of including a neighbor's clothing
              f a restaurant is not in a resort area, it probably suf-  business and have a fashion show, or a local wine shop and
              fers from the summertime blues. Many businesses   have a wine tasting. An outside guitar or violin player may
              face this slowdown each time summer rolls around,   be an interesting way to bring in the crowd. If the crowd
        I and if a business hasn't put aside funds to cover the   you attract has young children, someone who does face
        slowdown, it can run into trouble.                     painting, or blows balloons can work. It beats a "Happy
                                                               Meal"; kids will push their parents to return.
        Besides giving employees vacations, a restaurant's overhead
        might not change or might increase due to hot weather. It's   Placing a classic pick-up truck or convertible nearby that
        important for a business to maintain a healthy cash flow   advertises the restaurant can also create a fun buzz around
        all year long. As most businesses have found out, it doesn't   your place. Nighttime presents opportunities for romantic
        take long for an enterprise to go from payment terms to   lighting or over-the-top lanterns. A searchlight is a cool
        COD.                                                   way to attract people from miles away and gives patrons
                                                               that Grand Opening feel.
        So, how can a payment professional help? I have some tips.
        First, a business owner needs to take action to get those  Fun experiences, rewards foster loyalty
        creative juices flowing. One way to do this is to spend time
        away from the business to find out what others are doing.   Summertime  can  also  be  a  time  to  give  small  gifts  to
        Ideas can come from businesses similar to or unlike their   patrons. For a few dollars apiece, a business can get a printed
        own.

        Restaurateurs could visit other food
        establishments  to  spot  things  that
        might work for promoting their own
        businesses. Getting away from routine
        management concerns for a day or two
        doesn't mean going to play golf, but
        instead, visiting different shopping
        areas or malls to see what other
        business owners are doing that appears
        to generate people traffic.
        Big budget not required

        Obviously, one needs to have a budget
        in place to accomplish getting new
        sales during the summertime, but that
        does not necessarily mean spending a
        fortune. There are some low-cost traffic
        builders that are worthy of a look.

        Adjusting advertising to focus on
        a longer happy hour or special
        summertime drinks is a good start. A
        two-for-one special may not be exciting,
        but inexpensive mixed signature drinks
        may fit the bill. Advertising can be in
        the form of outside signs, radio ads or
        localized Internet ads.





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