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Letter from the editors



                     hen we embarked upon a lead fea-
                     ture on developments in the self-service
                     sphere, we expected it to be a fruitful
        W topic; we did not know, however, just
        how much momentum this segment already has and
        what tremendous transformative potential it holds
        for the payments and retail industries. Consumer
        expectations  and  digital  technologies  are  bringing
        self-service into the center, not just for restaurants,
        but also for a host of other retail segments and even
        professional services.

        We believe this issue's lead article, "Self-serve economy
        opens new sales channel," offers a glimpse of a new
        payments landscape that revolutionizes brick-and-
        mortar  retail,  along  with  many  other  arenas  where
        individuals and businesses transact. We hope you'll
        come away with fresh ideas on where you can jump in
        and exploit the strength of self-service for the benefit
        of your merchant customers and your own bottom
        line.
        We also hope you'll benefit from the articles so carefully
        crafted by our industry-expert contributing writers.                           Bridge the Gap
        In this issue you'll find an eye-opening discussion
        of counterfeiting in the wine industry and how that                                between your
        corresponds to what merchants are up against daily
        when it comes to counterfeiting, not just at the POS,                      advertising dollars
        but also in other areas of their businesses; analysis of
        the Fed's faster payments initiative and why it's very                         and bottom line.
        much still a work in progress; tips on how to identify
        and hire strong sales agents; and cost-effective steps
        you can suggest to help restaurateurs build business        Customized advertising campaigns
        during the summer, a season when those who aren't in        to fit any size company and budget.
        resort areas tend to experience downturns.
                                                                    • Spotlight Innovators’ Pages
        In addition to posting press releases under News
        From the Wire at www.greensheet.com throughout each             (frequently updated content)
        business day, we also post news stories several times       • Print (various size options)
        a week under Breaking Industry News. Our News
        Briefs  section  previews  many  of  these  stories,  and   • Resource Guide listing
        there is always a cascade of new developments. This
        issue's news ranges from early detection of an attack           (print/online/front page (option))
        on Avanti kiosks to Mastercard's planned purchase of        • Email Blasts (to GS readership)
        AI enterprise Brighterion to PayPal's global advances;
        from  a backlash to  Visa's  war  on  cash  to  Paysafe's   • Online (website/twice month newsletter)
        planned acquisition of Delta Card Services Inc. to
        National ATM Council members' meetings with                 • Video
        members of Congress; and much more.                         • Bundle advertisng campaign discounts*

        You'll also find briefs on many of the latest milestones
        in payments, along with select company and product                       Danielle Thorpe
        profiles. To include your news, please send a press
        release to  press@greensheet.com, and please send us                           AVP Media Partnerships
        feedback at greensheet@greensheet.com.
                                                                          707-284-1686





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