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August 28, 2017  •  Issue 17:08:02


                          Fintechs: friends or foes?






                                                                Thad Peterson, Senior Analyst at Aite Group LLC, agreed
                                                                most banks, hamstrung by regulations and traditional
                                                                customer acquisition models, aren't interested in pursuing
                                                                small-dollar loans. But that isn't to suggest Square isn't
                                                                vying with financial institutions (FIs). A merchant
                                                                bundling Square's various offerings – POS and online
                                                                payments, and cash advances – has little need for FIs. "If
                                                                I were a merchant [getting all these services from Square]
                                                                all I'd need from a bank is a DDA," Peterson said. "Also,
                                                                the banks are not getting data" about customers and their
                                                                transactions, he added. "Square is getting all the data."

                                                                Ben Brown agrees. Brown, a Senior Consultant at First
                                                                Annapolis Consulting who specializes in financial
                                                                technology (fintech) partnerships and payment strategy,
                                                                related how successful small merchants grow and move
                                                                up-market over time and come to resemble the merchants
                                                                that acquirers and ISOs seek out. "Companies like Square
                                                                and Stripe [an online and mobile payments firm] compete
        By Patti Murphy                                         with acquirers," Brown said. "For a substantial minority
                                                                of mainstream acquirers, attrition in the small merchant
                 ack Dorsey, founder and Chief Executive Officer   segment is being driven by these new technology players."
                 of Square Inc., has a message for banks and
                 their acquiring partners: we're not out to eat   Some banking industry stalwarts are betting on Square
        J your lunch; we'll settle for table scraps. "For the   and other fintechs. Visa was an early backer of Square, and
        last eight years, we've taken on a partnership mindset,"   according to public filings in 2016, it holds just under 10
        Dorsey  stated in  an interview  posted by  Bloomberg  on   percent of the company's Class A common stock. (Visa has
        Aug. 3, 2017. "We're not out to compete with banks. What   made several investments in other high-profile payments
        we're really good at is taking what they offer and making   startups, including Stripe.)
        it more accessible to people."

        That's what the company has done regarding the POS
        – making card-acceptance viable for millions of micro-
        merchants, Dorsey said. And it's a course being charted   Contributed articles inside by:
        with Square Capital, which facilitates what effectively are
        merchant cash advances. In the second quarter of 2017    Barry Davis ..............................................................................................22
        the division made more than 49,000 loans totaling $318   Steven Feldshuh ...................................................................................26
        million, Square reported. "We're not really competing
        with financial institutions and banks and traditional    Adam Hark ..............................................................................................28
        lenders," Dorsey said. "Our average loan size is $6,000, so   Aaron Nasseh .........................................................................................44
        we're competing with people going to their friends and   Jeff Fortney .............................................................................................46
        family and asking for a loan."
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