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        Cover Story                                            Company Profile
          Fintechs: friends or foes? ................................................................1  Apogee Payment Systems LLC:
           By Patti Murphy                                       Products and services that work for you ..............................31
          Thousands of fintech startups are focused solely on payments.   Education
          Where have they made inroads, where are they headed next and
          which ones will partner with established payment players?  Portfolio rationalization...............................................................28
        News Briefs                                                By Adam T. Hark, Preston Todd Advisors
                                                                 If you haven't heard of portfolio rationalization in discussions with
          Class actions target EVO, allege hidden fees .....................10  merchant acquirers, you will. Though the concept isn't new, the
          Class action filed against                             terminology is, and its relevance continues to gain import in the
          Wells Fargo Merchant Services  ................................................10  industry.
          At half-million mark in U.S., ATMs                     Street Smarts SM
          undergoing reinvention ...............................................................10  Never sell a merchant account again .....................................44
                                                                   By Aaron Nasseh, Finical Inc.
          Factoring on tap for financially strapped businesses ....10
                                                                 Can an MLS go from a one-person shop to a high-producing sales
          Detached smart card chips trigger privacy concerns ....10  office without signing up a single merchant account? Too good to
          Antitrust complaint filed against Apple in China ............12  be true? It's not.
          New bill aims to protect government IoT devices ...........12  The real reason so many newbies fail ....................................46
                                                                   By Jeff Fortney, Clearent LLC
          Uphill battle for cybersecurity pros .......................................12
                                                                 Time and again, promising reps leave the industry because they
          Industry Update ...............................................................................14  don't find the success they anticipated. Maybe the problem isn't
        Views                                                    them, but those of us who hire them.
                                                               New Product
          Why every MLS needs to know how to cross-sell .............22
           By Barry Davis, Womply                                Automated, out-of-the-box cash discount program ......48
          For decades, ISOs and MLSs have collected steady revenue by   SellingPrepaid
          concentrating on the sale of credit card processing services. This
          one-track approach will not be sufficient moving forward.  ETA sets forth recommendations on prepaid rule ...........49
                                                                 Mixed forecast for open-loop prepaid cards ......................49
          The very point of sale:
          Don't leave alternative payments on the table.................24  Inspiration
           By Dale S. Laszig, DSL Direct LLC                     Persuasion in practice ...................................................................50
          While it is easy for merchants to attract international shoppers, turn-
          ing them into buyers is a challenge. Expanding payment options   Departments
          lowers shopping cart abandonment and increases sales.  Letter From the Editors ....................................................................5
          A solid niche for cash advance products ..............................26  Readers Speak ......................................................................................8
           By Steven Feldshuh, Merchants' Choice Payment Solutions East  Boost Your Biz ....................................................................................25
          Businesses on wheels don't have the overhead storefronts come   Spotlight Innovators ......................................................................38
          with, but they still always need cash and comprise an excellent op-  Calendar of Events ..........................................................................51
          portunity for cash advance providers.                  Resource Guide .................................................................................52
                                                                 Advertiser Index ...............................................................................62


















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