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InsideGS

Cover Story Company Profiles
Improving the MLS 'away game' .................................................1 DCS Holdings Group LLC:
By Dale S. Laszig Stepping into the future with ACH ..........................................31
Some MLSs want to update their selling methods but old habits Rocketpay Group:
hold them back. This article shows how they can maintain a com- Experience matters when going global ................................47
petitive advantage by leaving their comfort zones.
Education
News Briefs
Street Smarts SM
Uber agrees to FTC privacy guidelines .................................10 Why not talk to Steve?...................................................................38
Contactless lifting off ....................................................................10 By Steven Feldshuh, Merchants' Choice Payment Solutions East
Cautious relief as Operation Choke Point ends ................10 Our first September issue of 2017 begins a new era for Street
SM
Smarts , bringing a new author, plenty of ideas and enthusiasm,
ClearSale takes chargeback prevention on the road .....10 and a chance for all to join a mutually beneficial exchange.
New York enacts bold cybersecurity law ..............................10 The race from zero to hero ..........................................................40
Savvy competitor Square adds showroom .........................12 By Stu Rosenbaum, Prodigio LLC
Court strikes down CFPB action ISOs and sales representatives have, in the main, become poachers,
against payment processors ......................................................12 swapping accounts with each other by dropping price. Is there an
antidote to this madness? Indeed, there is.
Fitbit lunges into payments .......................................................12
Learning from loss leads to future wins ...............................42
Industry Update ...............................................................................14 By Jeff Fortney, Clearent LLC
Views Contrary to a common belief that you should move quickly to the
next opportunity after a no, you have to pause long enough to find
Insider's report on payments: the lessons so you don't ignore or repeat them.
Legal pot sales: a cardless boom ..............................................18
By Patti Murphy, ProScribes Inc. Helping merchants with PCI compliance .............................44
Lack of access to financial services isn't a problem only for U.S. can- By Rafael Lourenco, ClearSale
nabis businesses. Reports suggest the federal government's hard For all merchants, managing the scope and substance of PCI compli-
line on pot sales is having international repercussions. ance can pull resources away from critical business needs. Thus,
many choose to outsource some aspects of ongoing data security.
New CFPB anti-arbitration
ruling will hurt consumers ..........................................................22 New Product
By Heather Petersen, National Merchants Association Data-driven intelligence for ecommerce protection .....48
A CFPB decision restricting arbitration is an example of the cure be- Inspiration
ing worse than the disease. It's critical that we stand up and speak
out to our elected representatives about this. The beauty of long pauses ..........................................................50
The Mobile Buzz: Departments
Gamification packs a punch .......................................................49
With video game participation reaching record levels, gamification Letter From the Editors ....................................................................5
was bound to spread, and so it has. Ingenico Gamified Checkout is Readers Speak ......................................................................................8
one recent example. Spotlight Innovators ......................................................................25
Feature Calendar of Events ..........................................................................51
Resource Guide .................................................................................52
Strong showing for payments on 2017 Inc. 5000 ............24 Advertiser Index ...............................................................................62
Companies on the 2017 Inc. 5000 list of fastest growing private U.S.
companies generated revenue of $206 billion and created 619,500
jobs over the past three years.

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