Page 37 - GS171001
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Education




        industry is constantly evolving, and you must continue to   goldenrod paper works best, since you can refer to the
        study the craft of selling and keep up with the changing   colored flyer in a follow-up call. A simple flyer with your
        technology." Most of all I spell out that to become successful   information and a little teaser on pricing and services
        in sales, you must continue to push and not waste time on   works best.
        nonsense.
                                                                Always try to hand the flyer to the person who seems
        So, the first step is to insure you are working with the   to be in charge. Tell the person you are working in the
        right crew. There are a lot of good companies in our    neighborhood and you would like to meet for five minutes
        marketplace. Find a company that wants you to learn and   when you come back to install a new processing system
        practice, not one that just wants to throw you into the field   for one of that business's neighbors. When the individual
        to swim – and fail. This is going to be a career, so find a   asks  who  the  neighbor  is,  say  you  cannot  reveal  that
        home where you feel wanted.                             because it would break that merchant's confidentiality.

        Next, insist on coming to meet the folks
        who will be controlling your income.
        Insist on getting training, whether in
        person or by phone and web. Without
        training you are dead in the water
        and sure to fail. Too many potential
        agents say they know sales, but do
        they actually understand the power of
        building residual sales?

        Once you feel comfortable with the
        initial knowledge received in training,
        you need to practice. Football players,
        basketball players, attorneys and
        doctors all practice their craft, so why
        shouldn't you? To master the merchant
        sales conversation and be able to
        overcome objections, I recommend you
        go into the field and stop by as many
        physical locations as you can over the
        course of a week. When you begin,
        drive at least one hour away from your
        home to an area that you are unlikely
        to return to. So if you goof up, get
        tongue-tied or just feel overwhelmed,
        your business won't suffer, because
        you won't be coming back.

        My rule of thumb is not to practice
        on people in businesses I know. This
        isn't the insurance industry. Get a lot
        of experience before approaching your
        warm base. You will feel much better
        talking to your uncle Jake or cousin
        Leslie once you know what you are
        doing.
        How do you get comfortable
        in the field?
        So how do you get accustomed to
        walking in merchants' doors? I still
        strongly believe in an old-fashioned
        flyer to give to whoever appears to be
        the owner or manager of the business
        you're targeting. You want to leave
        something behind. Printing a flyer on
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