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October 23, 2017 • Issue 17:10:02
Helping merchants thrive

during holiday season 2017

4. What are the top holiday-season issues you've had
to solve for merchants, as well as for your team?
5. Are there actions you’ve taken to assist merchants
during lackluster holiday seasons? If so, what are
they?

Following are perspectives they shared. Many thanks
to those who took time from their busy schedules to
participate.
ear-end holiday shopping has transformed Lane Conner
from the days when most retailers kicked off the Fuzse
season by closing their doors on Thanksgiving
Y and welcoming voracious crowds on Black This question is interesting as we continually move toward
Friday. When online shopping emerged, Cyber Monday a digital economy. Consumers are becoming increasingly
became another benchmark. Now, many retailers offer comfortable with online retail giants like Amazon. That
discounts before Thanksgiving and remain open on the being said, the media will still run the stories on their
holiday. Consumers increasingly shop online 24/7 wher- nighttime news about long lines at big-box stores like
ever they are from a diversity of devices, and merchants Walmart, Target, and Best Buy. We will see the same
are offering new ways to pay. footage we see every year of people camping out to get the
next, greatest gadget or the people running into Walmart
With this in mind, we asked members of The Green Sheet to get the good price on the television.
Advisory Board these questions:

1. What do you think the future holds for the season?
How might shopping and payments be different? Contributed articles inside by:

2. What's your biggest concern going into this year's Steven Feldshuh ...................................................................................18
holiday season?
Theodore F. Monroe ............................................................................34
3. How you are helping merchants prepare now Barry Davis ..............................................................................................37
for this busy time? Have you entered into new Jake Greenberg .....................................................................................39
partnerships that help merchants better serve their
holiday shoppers? TOC on page 3

Continued on page 30