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Education




        MATCH list update:                                      Any of these occurrences can rapidly thrust merchants
                                                                that were previously considered good and manageable-
        Are your merchants                                      risk revenue producers into reclassification as excessively
                                                                high-risk, untouchable merchants suitable only for account
                                                                termination and possible MATCH listing. This causes
        sitting ducks?                                          unnecessary loss and is preventable or correctible.

                                                                Why is a MATCH listing still a serious problem?

                                                                After more than 23 years as a payments attorney, I can say
                                                                that several things have changed very little. A terminated
                                                                merchant listed on the MATCH system is enough to create
                                                                great concern at even the largest merchant acquirers.
                                                                Many acquirers perceive terminated merchants listed on
                                                                MATCH as untouchable high-risk accounts that will taint
                                                                their merchant portfolios, lead to potential economic loss
                                                                and brand damage. It is highly unlikely merchants listed
                                                                on MATCH will be able to obtain new merchant accounts,
                                                                so all associated residuals will be lost.
                                                                Once your merchants are terminated and listed on
                                                                MATCH, options for writing a new merchant account
                                                                range from scarce, to ridiculously expensive, to outright
                                                                scam options that avoid fully settling merchant sales funds
        By Anthony Ogden                                        to avoid paying agent residuals. It may still be possible for
        BankCardLaw.com                                         a merchant to get an account while MATCH listed. But U.S.
                                                                acquirers will be extremely few, and foreign or offshore
                 hanksgiving has come and  gone. Turkeys are    acquirers must be vetted with extreme caution.
                 much safer now. However, with peak Christmas
                 shopping in full swing, are your merchants     Are perceptions about MATCH-listed
        T sitting ducks? ISOs and merchant level sales-         merchants accurate?
        people  (MLSs)  compete  intensely  to  onboard  and  retain   The answer is both yes and no. Many (but not all)
        merchants in their acquiring portfolios. Unfortunately,
        the best sales efforts of ISOs and MLSs sometimes result   merchants listed on MATCH present the associated and
                                                                significant risks of loss. Terminated merchants who acted
        in merchants being declined or terminated due to a listing
        on the MATCH (Mastercard Alert to Control High-Risk     in a fraudulent, unlawful or criminal manner must be
                                                                listed on MATCH, brought to justice and taken out of
        Merchants) system, which was previously known as the
        Terminated Merchant File.                               commission. Moreover, terminated merchants in clear
                                                                violation of card brand rules should likewise be placed on
                                                                MATCH. The integrity of the electronic payments system
        If merchants are declined or terminated and listed on   depends on it.
        MATCH erroneously, an important source of acquiring
        revenue is needlessly lost. Are your merchants vulnerable?   However, the last 23 years have proven to me that there
        Probably more than you realize. Is there anything you can
        do to prevent or reverse the loss of merchants to MATCH   are a significant number of merchants who were placed
                                                                on MATCH in error. Erroneous MATCH listings occur
        listing? Yes, but it depends on the circumstances.
                                                                when well-intentioned acquirers attempt to maintain
        Reasons for MATCH listing increase                      compliance in an electronic payments market with
                                                                confusing and constantly changing card brand rules and
        Merchant acquiring viewed in a present-day context tells   governmental regulatory regimes (examples such as the
        the story. When regulatory winds of change blow within   now-defunct Operation Choke Point and a few Federal
        the  payments  ecosystem,  acquirers and card  brands   Trade Commission cases should come to mind).
        swiftly re-evaluate their merchant risk. When deceptive
        or criminal enterprises abuse a merchant category and   Surprisingly,  in  many  instances,  there  are  terminated
        generate  negative  news  headlines,  the entire  merchant   and MATCH-listed merchants who have not violated
        category is viewed with suspicion. When merchants       any laws, regulations or card brand rules despite initial
        operate in an area for which regulation becomes unclear,   appearances. This occurs far more often than one might
        unsettled or confusing, acquirers and card brands re-   think. When it does, everyone needlessly loses valuable
        examine their merchant risk. When acquirer mergers,     merchant revenue and residuals.
        acquisitions and merchant portfolio sales occur, acquirers
        re-examine their merchant risk.

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