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Education




        What does cryptocurrency                                points of acceptance increase, the more important
                                                                cryptocurrency will become to ISOs. So what do you
        mean for ISOs?                                          need to do in the meantime? As an ISO, educate yourself
                                                                on the basics of cryptocurrency and how and why the
                                                                technology is relevant. Also understand that blockchain
                                                                is not cryptocurrency; it is the technology upon which
                                                                cryptocurrency is built.

                                                                The reason to be up to speed on this is not that you will need
                                                                to educate your customers regularly; you will, however,
                                                                need the knowledge for times when customers do ask you
                                                                for information on cryptocurrency acceptance. If you are
                                                                representing yourself as the payments expert, it's best to
                                                                be well versed on all emerging payment technologies such
                                                                as near field communication; EMV (if you include that as
                                                                emerging); cryptocurrency, person-to-person options and
                                                                faster payments.
                                                                Choosing cryptopayment options
        By Jordan Olivas                                        So let's say you really want to offer cryptocurrency
        RS Software Inc.                                        acceptance to your merchants. What do you do? First,
                                                                identify why you want to offer this. Do you believe it
                  ryptocurrency isn't a significant factor for ISOs   is the next big wave in the payments space? Maybe you
                  yet.  Talk  abounds  in the industry  about how   serve the high-risk sector, and this would help some of
                  cryptocurrency will alter the way we exchange   your merchants move their businesses forward. Whatever
        C the value of goods; however, the traditional          the reason, it's important not to take a shotgun approach.
        merchant services model has the advantage and appeal of   When focusing on a new type of payment, you must have
        widespread acceptance.                                  an extremely targeted pitch, one that is uniquely tailored
                                                                to a predetermined group of people.
        When you go to a store, you expect to be able to pay with
        any major form of credit card via the major card networks.   When it comes to accepting cryptopayments, you have
        When a payment is sent, all parties are in agreement that   a few options. The first, and most obvious, is to partner
        the form of value will be money in whatever currency that   with a POS or software provider to resell that company's
        has been determined. In essence, the customer, merchant,   solutions. This should be a familiar route for most ISOs, so
        acquirer, network and issuer expressed consent ‒ prior to   I won't spend time explaining it.
        the transaction ‒ that they will accept certain currencies.
        With cryptocurrency, acceptance is not widespread. It is,   The second, and preferred, is to build something yourself.
        however, gaining traction.                              If you do not have a technical team that is able to develop
        Bitcoin, Ripple and others                              it, you may partner with an organization that can build
                                                                a terminal-based application or even build out an entire
        I'm sure you've heard of various types of cryptocurrencies,   POS solution. The reason this is preferred is that it gives
        including bitcoin and Ripple XRP, but you may not       you complete control of the merchant experience while
        know how they differ. Although there are extreme        maximizing your profits, since  you  will  not have a  buy
        differences in how each one ends up in the hands of the   rate.
        consumer ‒ technology differences, and so on ‒ think of
        the various cryptocurrencies as distinct currencies. It is   The second option also allows you to resell your solution
        cryptoCURRENCY, after all.                              to other ISOs, which can propel your organization in
                                                                the direction of massive growth. It also sets up your
        The main cryptocurrency that ISOs should be concerned   organization  to  become more  of  a  technology  company,
        with is bitcoin. Why? Because it has the highest amount   which will push operational efficiencies and offerings to
        of acceptance as a payment method within the payments   a higher level.
        ecosystem. Many of the large online and in-store retailers
        accept bitcoin as payment, including Microsoft, Expedia,   Jordan Olivas is a Director at RS Software Inc., a company that helps
        Newegg, Wikipedia, eGifter and many others!             ISOs, banks, terminal, acquirers and bill pay companies become tech-
        Merchants and cryptocurrencies                          nology leaders in the payments space by increasing margins and opera-
                                                                tional efficiency through custom software. development, gateways, EMV
        As cryptocurrency continues to evolve, more points      certification, consulting, merchant boarding solutions, and testing tools.
        of acceptance will pile onto the ecosystem. As those    He can be reached at jordan.olivas@rssoftware.com.

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