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Letter from the editors

f you check out The Green Sheet archives, you'll
find numerous educational and feature articles
about partnerships. We've addressed multiple
I aspects of that topic over the years: when it does
and doesn't make sense to form a business partner-
ship, what to look for in a partner, what to do in the
event of a dispute, and more. However, the subject is
far from exhausted in an industry such as ours, where
change is ever present, rapid and dramatic.

As the industry changes, so do the forms and nature
of our partnerships. Developing healthy, sustainable
partnerships is the focus of a two-part series that
begins with this issue's lead article. The first part
explores how partnerships address top concerns and
needs of today's merchants. The second will address
partnership models and attributes of successful
industry partnerships.

We are pleased to partner with industry experts, who
provide information, insights and commentary for
you, our readers, time after time. In this issue you'll
find thoughts on exit strategies when you're ready to
retire or take a new career path, the new world of self- Bridge the Gap
service technologies in fast-casual and quick-service
restaurant environments, how to release emotional between your
pain after encountering a verbally abusive merchant,
the value of creating and using practice appointments, advertising dollars
and nonbank charters' potential challenge to the status
quo. and bottom line.

In the news, we've covered restaurants' struggle to close
the digital divide; biometrics ability to unlock smart, Customized advertising campaigns
secure payment options; credit union ATMs providing to fit any size company and budget.
cardless cash access; hidden costs of data breaches; new
technology for fingerprint authentication; the demise • Spotlight Innovators’ Pages
of Snapcash; a ruling in favor of a class of merchants
suing Wells Fargo & Co. over fees; highlights from the (frequently updated content)
MWAA's annual conference in Chicago; and more. • Print (various size options)
In addition, we've included our usual product and • Resource Guide listing
company profiles, as well as briefs on upcoming (print/online/front page (option))
events and individual and company milestones,
including awards, research, partnerships, mergers • Email Blasts (to GS readership)
and acquisitions, and appointments. Sadly, one of
those milestones was the unexpected passing of Paya • Online (website/twice month newsletter)
CEO Joe Kaplan. A long-time industry leader, he
will be missed by colleagues and friends across the • Video
payments sphere and beyond. You will find a tribute • Bundle advertisng campaign discounts*
to him within these pages.

Remember, we thrive when you thrive. What do you Danielle Thorpe
enjoy most about our magazine and website? What
can we do to serve you even better? Please send your AVP Media Partnerships
suggestions and questions to greensheet@greensheet.com,
and send your press releases to press@greensheet.com. 707-284-1686

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