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InsideGS

Cover Story Education

Partners: payments industry's DNA – Part 2 .........................1 Here come the payment facilitators .......................................40
By Dale S. Laszig By Mike Camerling, AEVI International GmbH
In this second article of a two-part series, experts discuss chang- ISOs and MLSs could land in the crossfire of Square, PayPal and
ing partnership models with a focus on how MLSs and merchants a growing horde of payment facilitators converging on the SMB
can forge long-lasting, mutually beneficial relationships. merchant space. However, they're well positioned to face it.

News Demystifying merchant cash discount programs ............44
By Jeh Holsomback, Secure Payment Solutions and Paradise POS
News Briefs: Cash discount programs have emerged at the perfect time for
Retail spending robust in Q2 2018..........................................10 ISOs and VARs, providing a win-win-win for payment services
providers, merchants and consumers
Consumer security concerns may
stymie biometric payments ........................................................10 The realities of margin compression – and
AmEx-accepting merchants gain what to do about it .........................................................................46
new financing options...................................................................10 By Evan Weese, CardX
WSAA promises a smashing show ..................................10 Thanks to changes in card brand rules and state laws, 45 states
now allow surcharing of credit card transactions. This could have
Kroger, Visa battle over interchange heats up ..................12 retention value: there is no underselling 0 percent fees.
Treasury's regulatory easement
may benefit fintechs .......................................................................12 New Products
U.S. in cybercrime crosshairs, researchers say ..................12 Single access point to suite of business capabilities .....48
Seamless, automated, one-click business funding ........49
Industry Update ...............................................................................14 Inspiration
Views
Always be improving .....................................................................51
ISMG's 2018 Global Summit Series: Departments
Fraud and breach prevention ....................................................27
By Brandes Elitch, CrossCheck Inc Letter From the Editors ....................................................................5
ISMG, an organization devoted to information security and risk Readers Speak:
management, holds sobering conferences that bring home the Cryptocurrency too risky? ..............................................................8
enormous reach of today's sophisticated fraud schemes. Spotlight Innovators ......................................................................20
ISOMetrics:
Company Profile Global financial executives weigh-in

Payscout Inc.: on payment trends.........................................................................30
Fueled by cultural empathy ........................................................31 DateBook .............................................................................................50
Education Resource Guide .................................................................................52
Advertiser Index ...............................................................................62
Street Smarts SM
How do you recruit, train and
manage your sales team? ............................................................38 We are dedicated to the
By Steve Norell, US Merchant Services Inc.
Through the years ISOs and MLSs have tried various recruitment, education and success of the
training, compensation and management models for their sales ISO and MLS.
teams. As the industry changes, these need to change, as well.

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