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ISOMetrics

Global nancial executives

weigh-in on payment trends

C orporate payments solutions provider WEX Inc. commissioned Zogby Analytics to conduct its annual survey

to gauge global payment trends, which this year involved more than 900 chief financial officers and senior
financial executives from across the United States, Europe and Asia/Oceana.

Among the trends spotted, e-payable acceptance experienced notable increases. "The survey findings support our belief
that the e-payables industry and trend is showing no signs of deceleration, and new technologies are key to delivering
faster, more secure payments and settlements to companies," said Jay Dearborn, president of WEX Corporate Payments.
Following are regional breakdowns of payment trends identified in the 2018 survey:

Payment trends/preferences Asia/Oceana U.S. Europe
Use check payments in their business 76% -- 80%
Use mobile payments in their business 75% -- 71%
Use virtual cards/accounts in their business 73% 57% --
Use traditional ACH payments in their business 73% -- --
Use BACS/CHAPS clearing house payments -- 57% --
Remain very concerned about payment security 53% 49% 26%
Knowledge/reputation top list of provider criteria 44/44% -- --
Knowledge/service top list of provider criteria 50/44% -- --
Cost-fee structure/security top list of provider criteria -- -- 49/45%
Payment platform user experience/stability important 65/61% -- --
Platform reconciliation speed/stability important -- 58/54% 62/64%
Have already implemented electronic payables 50% 56% 43%
Electronic payables program currently underway 37% 38% 42%
Considering implementing electronic payables 13% 5% 13%
View smart payments (integrated) as very important 60% 57% 32%
View smart payments (integrated) as important 34% 38% 54%
Currently use cloud-based payment platform 93% 97% 86%
Do not use cloud-based payment platform 7% 3% 14%
Agree providers should offer more innovative tech 82% 78% 77%
Agree consumers influence user of payment tech 86% 81% 73%
Blockchain important to business in next 2 years 76% 72% 58%
Cloud payments important in next 2 years 87% 80% 73%
AI/machine learning important in next 2 years 81% 80% 67%
Data mining/business intelligence important/same 87% 81% 76%
Mobile payment important in next 2 years 87% 85% 84%
Mobile management capabilities important/same 84% 87% 79%

To download the full CFO Insights Xchange report, Payments Pulse: Global Payments Trends Survey Results, visit
https://www.wexinc.com/payments-pulse/.

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