Page 35 - GS180901
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Education






                                                                      "My name is John Smith and I'm from XYZ Merchant
                                                                      Services. Are you happy with your current
                                                                      processor? A yes or no answer is all I'm looking for
                                                                      so we don't waste each other's time." If the owners
                                                                      said they were happy, he said, "Great. Here is my
                                                                      card. Call me when or if things change." If owners
                                                                      said they were not happy, then he persisted in
                                                                      selling them.
                                                                He boarded approximately five out of every 100 merchants
                                                                he approached. Keep in mind that not all of the ones he
                                                                boarded were home runs with huge processing volume,
                                                                but a deal is a deal. The bottom line is persistence pays off.
                                                                He persistently called on 100 merchants four days a week,
                                                                and before he knew it, he had quite a few merchants in his
                                                                book.

                                                                So remember what my old friend and my many dogs had
                                                                in common: persistence. If you are tenacious enough –
                                                                regardless of your message or how you deliver it – most
                                                                merchants will work with you. This is not necessarily be-
                                                                cause you are the best salespersons but because you are
                                                                persistent.


                                                                Steve Norell is director of sales at US Merchant Services Inc. Based in Port
                                                                St. Lucie, Fla., he oversees the USMS sales force and maintains the com-
                                                                pany's bank and processor relationships. You can reach him by email at
                                                                steven@usmsllc.com or by phone at 772-220-7515.

                    Street Smarts 10 years ago
                                 SM
                     MLS compensation models
                                                                          SnapShot of Up Coming Events

                             SM
                In his Street Smarts  column published Sept. 8, 2008, author
                Jason Felts described the following six MLS compensation
                models:
                       1. Residual income based on buy rates, with 100
                       percent over
                                                                             September 24 -26, 2018
                       2. Revenue share with marked up Schedule A
                                                                            www.paymentssource.com/conference/
                       3. Revenue share based on actual ISO cost              Hyatt Regency Austin   Austin, TX
                       4. Upfront bonuses                                      paythink-2018/about-the-event

                       5. Upfront residual acquisition program
                       6. Employee with salary plus commissions

                  The article detailing what distinguishes each of these
                  models can be found in our archives at www.greensheet.
                  com/emagazine.php?story_id=932&search_string=.
                  viability of and suggested improvements to the proposals.

                                                                             October 21-24, 2018
                                                                            Venetian/Palazzo   Las Vegas, NV
                                                                                 us.money2020.com/


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