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CompanyProfile
ISO/MLS contact:
Michelle Geraci
Vice President of Sales
michele.geraci@trxservices.com
402-502-0985
Creating next-level technology
nfrastructure was the driving force behind the for- "From the onset, the TRX infrastructure was designed
mation of Transaction Services, a service provider around security, flexibility and speed," Leppek said when
in the electronic payments industry also known as describing the organization's "next level" standards,
I TrxServices and TRX to its clients and peers in the innovative architecture, point-to-point encryption and
industry. Co-founder David Leppek had been running tokenization.
another ISO program leading up to the February 2010
launch of TRX. Through that experience, he had identi- According to Leppek, the platform has full omnicommerce
fied a gap within the industry: he needed a robust track- and customer resource management (CRM) functions,
ing and reporting platform, but nothing available at the and also supports nearly 2,000 transaction types, multiple
time met his standards. user logins, interchange reports, monthly and quarterly
card-brand reports, statements, gateway authentications,
"I was aware of a few options, but questioned how stable and cardholder data security. "Everything is offered
and sustainable they would be," stated Leppek, who now standard, and it was this robust functionality that made
serves as an executive payment consultant for TRX. "I TRX a frontrunner during the EMV (Europay, Mastercard
realized it made the most sense to develop a proprietary and Visa) migration," he stated.
platform, which is what led to the birth of Transaction
Services." Transitioning ahead
Two of four original TRX founders/investors are still
By October 2010, the TRX platform was fully functional involved in day-to-day oversight, including majority
and had been granted its first Payment Card Industry shareholder Craig Davis, and Scott Martin, who assumed
Data Security Standard certification. The firm onboarded the chief executive officer post in February 2018.
a cruise line and then spread its wings across the small
business tier. Its primary focus was on serving the retail, According to Martin, the firm is currently expanding
restaurant and self-service kiosk verticals. its banking relationships and underwriting capacity,
Full-service payments platform which is a recent strategy shift. "We've already added one
acquiring bank to the portfolio and will likely add one
Today, TRX is headquartered in Newark, Del., and or two others in first quarter 2019," Martin stated. "Craig
maintains additional facilities in Denver. The company Davis also founded the Esquire banking program, which
is self-described as "a leading payment card processing opens up additional underwriting avenues to TRX."
solution for merchants looking to improve their financial
performance." According to one formal statement Referring to the TRX technology, Martin indicated its new
explaining the organization's business philosophy, TRX bank partner planned to use the CRM feature to manage
is "committed to providing an innovative technology part of its portfolio. "The most interesting aspect of the
platform essential to the customer … and providing TRX platform is the flexibility of its features," he stated. "It
customized solutions, along with the highest quality of gives our partners a wide array of options."
service, flexibility, and visibility to oversee performance."
Martin said the company is also working on incorporating
The TRX mission is "to provide a single technical the new Verifone 4G terminal and adding innovative
infrastructure that securely addresses the full merchant accounting products for the small, multichannel merchant.
lifecycle while automating the Agent's residual payment Martin feels the main focus areas at TRX continue to be
and reporting." The company feels it has achieved this meeting omnicommerce demands in the marketplace and
ambition by developing payments management software enhancing the platform's reporting visibility related to
that can receive data from integrated transaction interchange, transactions and risk-related data. "We will
terminals. This accomplishment has also opened doors to continue to invest in adding versatility to the platform as
integrations with independent software vendors within we can," he said.
the small business community, TRX noted.
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