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CompanyProfile
MLS/ISO contact:
Rich Swiderski
Vice President of Business Development Unified commerce
hello@nmi.com enablement
844-378-2146
NMI's growth focus is
on unified commerce en-
ablement. It is NMI's be-
Payments enablement lief that the unification of commerce is a vital step for to-
day's fragmented payments environment. In accordance,
specialists the firm built a simplified payments system that seam-
lessly recognizes all merchant points of engagement, in-
cluding in-store, mobile, online and self-service.
etwork Merchants LLC – commonly referred NMI launched its proprietary unified commerce enable-
to as NMI – was founded in 2001 in the ment platform in October 2018, declaring it as a first-in-
Chicago suburb of Roselle, Ill. Today, the class offering to the payments industry. The platform uses
N company operates three branches in addition a unified token to deliver a central view of customer and
to its Illinois headquarters. Two are based in the United payment data across all payment channels, enabling us-
States in New York City and Pleasant Grove, Utah; the ers to generate new revenue streams, simplify data struc-
third is located in Bristol, U.K. tures and improve the customer experience. "Our unified
commerce enablement platform, available today, offers a
NMI stated it employs over 180 staff members and plethora of payment device certifications, along with un-
processes $45 billion in payments per year, supporting matched shopping cart integrations and processor con-
more than 1,000 technology partners and 110,000 nections that places our partners in a league of their own,"
merchants in industries such as retail, transportation, said NMI CEO Vijay Sondhi. "Add in tokenized payments
hospitality, medical, nonprofit, parking, and vending. data and the foundation is set for our partners to become
The company is credited as an EMV (Europay, Mastercard a one-stop-shop for their merchants across all payments
and Visa) pioneer for offering EMV acceptance through channels."
its gateway since its inception.
The product supports NMI's ambition to drive transfor-
According to its published mission statement, NMI mation in the payment industry through the power of
aspires to "use our expertise to enable more payments, unified commerce enablement. According to Sondhi, by
in more ways and more places." It also states NMI will unifying every point of payment engagement to deliver
"provide ISOs, fintech innovators and technologists the one view of the customer, NMI is enabling thousands
freedom to focus on what they do best, liberating them of ISOs, fintech innovators and technologists to break
from restricted payment solutions and giving them access through existing technology barriers. NMI leaders also
to the latest payment technology now and in the future." view the white-label-friendly platform as a viable solu-
Technology for payment providers tion for many common payfac, ISV and VAR payment
management challenges, because it removes the hurdles
NMI provides enablement technology to companies that make managing a multidimensional portfolio diffi-
within the payments ecosystem. This community includes cult.
ISOs, value added resellers (VARs), independent software
vendors (ISVs), and payment facilitators (payfacs). NMI Fresh perspective
offers partners access to its signature product, FACe, NMI's unified commerce focus vaulted with its acquisition
which is an omnichannel payment gateway platform that of Creditcall in March 2018, positioning the firm to serve
allows users to provide self-branded gateway services both the ecommerce and brick-and-mortar markets.
to others without a need to build or maintain in-house Sondhi lauded the acquisition, stating, "Creditcall's card-
technology. present acumen combined with NMI's card-not-present
expertise enables us to bring to market the first truly
The FACe platform features virtual terminal, currency and omnichannel gateway platform." Following the Creditcall
other payment-type acceptance, a multitiered hierarchy acquisition, NMI also took steps to rebrand its logo and
structure, recurring billing, advanced transaction website. According to Lisa Pulchalski, NMI marketing
routing, and third-party integrations. Additional FACe director, the letters N, M and I were incorporated into
benefits include instant boarding, automated sub- the mark "to represent NMI's commitment to unified
merchant management, know-your-customer data commerce enablement, and the new colors bring a strong,
tracking, automated chargeback activity and consolidated but refreshing, look to an industry saturated by blues."
reporting, NMI noted.
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