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InsideGS

Cover Story Education

Enterprise selling in an SMB world – Part 1 ...........................1 Street Smarts SM
By Dale S. Laszig To POS or not to POS ......................................................................34
This first article in a two-part series exploring today's SMB market By Steve Norell, US Merchant Services Inc.
assesses evolving SMB environments and road maps, with re- Today's POS is all together different than the POS of 10, 20 or 30
search findings and commentary by leading executives. years ago, and MLSs who aren't working with a good cloud-based

News POS partner are likely losing out.
Educating small merchants on smart POS solutions ......36
News Briefs: By Martina Jeronski, AEVI
Malware attacks PayPal, exploits Android ..........................12 Today's acquirers must learn to move from selling one-application
Accurate info, BOPIS a must for many payment devices to business solutions that incorporate payments
this holiday season .........................................................................12 with vital customer-facing and back-off business functions.
Cash is king, even as ATM growth slackens ........................12 Breaching into the New Year ......................................................40
By Nicholas Cucci, Fluid Pay LLC
Analysts predict record post-holiday
fraud, chargebacks .........................................................................12 Back in 2011, phishing was a major, developing issue. Now it is a
streamlined staple of criminals attacking our financial networks.
Software-based mobile payments Several breaches in 2018 were particularly noteworthy.
join EMV product family ..............................................................12
Risk is not the enemy .....................................................................42
Fed study IDs card payments growth
driven by CNP transactions ........................................................12 By Bill Pirtle, Clearent LLC
When you work as an MLS, your ISO's risk department will reject
Mastercard report: holiday sales grew 5.1 percent ........12
the occasional account. Agents often lament these rejections, but
Industry Update ...............................................................................13 honest, thorough, timely actions can change no to yes.
Views New Products

Insider's report on payments: Secure, frictionless pay-at-table solution ...........................43
Looking back on 2018 and forward to 2019 ......................18 Sleek, fixed-to-mobile docking station ................................44
By Patti Murphy, ProScribes Inc.
Inspiration
Real-time payments, mobile POS payments, merchant card accep-
tance costs and card acceptance by businesses selling cannabis Begin 2019 with a success mindset ........................................45
products are among the activities to watch in 2019. Departments
Payment methods poised to surge in 2019 ........................20 Letter From the Editors ....................................................................5
By Jeh Holsomback, Secure Payment Solutions Inc. Readers Speak:
Payment methods are evolving as tech savvy younger generations What's coming in 2019? ...................................................................8
come of age and develop purchasing power. This will foster more Featured now on Merchant Sales Podcast ...........................14
rapid adoption of several payment methods in 2019. Spotlight Innovators ......................................................................22
Event Calendar ..................................................................................42
Company Profile
Resource Guide .................................................................................44
Maverick BankCard: Advertiser Index ...............................................................................54
Enabling success via technology .............................................27

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