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NewProducts

Ploof said the solution is purpose-built to fit in a server's
back pocket and does not look like a repurposed consumer
device. He said servers can log into different tables on the
same device to receive the following status updates:
• Solid green: Payment is done; guests are good to
go.
• Flashing green: Guests are requesting a receipt.
Company: TableSafe Inc.
Product: TableSafe Pay-at-the-Table • Blue: Guests are paying with cash; provide change
Website: www.tablesafe.com if needed.
Contact: sales@tablesafe.com • Red: Assistance is needed.
Improved merchant experience
Secure, frictionless said, adding that in addition to improving the guest
TableSafe provides a comfortable guest experience, Schlitt
pay-at-table solution experience, TableSafe provides participating merchants
with the following efficiencies, features and benefits:
• Streamlined tip adjustments: TableSafe guests ap-
prove their tips, which improves accuracy and elim-
ableSafe Inc. launched TableSafe Pay-at-the- inates the need for tip adjustment. Just hit one but-
Table, a secure at-table checkout solution ton, and a server gets a full record of the tips they've
designed to increase restaurant revenue, table
T turns and staff efficiency. The technology also acquired. This saves an average of 30 minutes per
shift for each server and eliminates overtime charg-
provides enhanced back-end reporting and customer es during peak hours.
insights, according to company representatives.
• Inventory management: The TableSafe solution de-
"One of the key differences between ours and other livers metrics to help restaurants identify top-sell-
pay-at-table solutions is that TableSafe is truly designed ing and underperforming menu items.
to be left at the table, enabling customers to control the • Customer analytics: Customizable notifications
entire payment process," said Ryerson Schlitt, director, immediately alert restaurateurs and managers to
product management at TableSafe. "Servers do not stand subpar reviews, giving them a chance to respond to
over diners' shoulders during checkout and can spend guests before they leave the restaurant.
more time attending to guests without having to focus on
payments." • Increased table-turn: TableSafe reduces a server's
trips from the POS to the table from eight to one,
TableSafe streamlines the payment process from check increasing the amount of time a server can spend
presentation to checkout, Schlitt noted. Consumers keep attending to dining guests.
possession of their credit cards throughout the dining • Enhanced security: TableSafe uses point-to-point
experience. When they check out at the table, their credit encryption and never stores guest data at the POS.
card data is sent directly to payment card processors and The credit card never leaves the guest's possession.
is not stored locally at the merchant's POS. • Acceptance of all payment types: TableSafe pay-
Improved guest experience ment card readers are compatible with traditional
magnetic stripe and EMV-enabled credit cards.
Erik Ploof, vice president of business development at Ta- They also support near field communication, have
bleSafe, said the solution is designed for the table service built-in QR codes and bar code scanners and are
hospitality industry. While quick-serve restaurants have Bluetooth-enabled.
implemented digital ordering apps to facilitate fast pick- • Complementary experience: TableSafe is presented
up and delivery services, full-service restaurants have in a traditional folio, which is guest-controlled with
been slow to adopt these technologies, Ploof noted. The a familiar, easy-to-use interface.
traditional method of presenting a check at the end of a
meal can be frustratingly slow for consumers who expect Unlike restaurant-facing surveys that occur post-payment
fast checkouts, he added. "If a restaurant gets busy or while the server is watching, TableSafe reviews provide
has a long checkout queue, it can create a delay that can guests an increased comfort level because they are private.
change a diner's restaurant experience," Ploof said. "Table- "Guests can add tips and complete surveys," Schlitt said.
Safe checkouts take approximately 60 to 90 seconds, com- "If their cards are declined, the app will prompt them for
pared with traditional payment methods that can take 8 to another card, while keeping the entire process private and
10 minutes to complete. Guests can select an appropriate discreet."
tip amount and share feedback in complete privacy."