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IndustryUpdate

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28. Five keys to building a merchant sales team
29. How to sell 300+ merchants per year while also
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Homburger honored at
In memoriam Woman in Payments symposium

he National ATM Council reported that Carolyn Homberger, group president at ACI Worldwide,
Elizabeth "Betsy" Bohlen, senior vice presi- was recognized at the U.S. Women in Payment
dent sponsorship at Evolve Bank & Trust, Symposium, receiving the Rising Star Under 40 award
T passed away Feb. 9, 2019, after a "fierce and for her leadership and professional excellence in the
valiant battle" with cancer. "Betsy was a very special payments industry. "Since joining ACI in 2006, Carolyn
person: compassionate and always putting others has held several key roles across different business divi-
first; passionate about the payments industry and sions and has led significant transformation projects,"
ATM Sponsorship; and fiercely loyal to her clients, ACI noted, adding that she is a key decision-maker at
friends, and ‒ most importantly ‒ her family. From the company and a "strong advocate for the leader-
her infectious laugh to her one of a kind designer ship and growth of women in the payments industry,
tennis shoes, Betsy touched us all in special ways," launching ACI's own Women's Initiative."
NAC wrote. "Betsy will be dearly missed by us all." Paysafe innovates iGaming payments
For further information, please email bruce@natmc.org.
Global payments provider Paysafe Group introduced a
ANNOUNCEMENTS new single point of integration to its range of payment
solutions using a software API. The unified platform
is available to iGaming operators in the United States
ControlScan certified as Verifone MNSP as the market opens up to online sports betting. Using
Paysafe's single integration, operators and the develop-
ControlScan, a managed security and compliance ers they work with, can access the full extent of Paysafe's
provider, was certified by Verifone as a Managed core, alternative and future differentiated payments
Network Service Provider (MNSP). Under the new services, Paysafe stated.
MNSP partner program, convenience retailers utiliz-
ing Verifone Commander and RubyCi POS systems are RESEARCH
approved to use ControlScan for managed security and
other network-related services. The Verifone certified
MNSP partner program provides visibility and control CCW Digital reports on automation impacts
by ensuring that the service provider connecting to
Verifone is properly vetted as secure and PCI compliant, According the CCW Digital study Augmenting Contact
ControlScan noted. Center Automation, 88 percent of customer contact lead-
ers expect automation to either improve agent workflow
Elavon expands presence in Atlanta or elevate agent performance. Only 2 percent believe
automation will replace human labor; the other 8 per-
Elavon, a global payment processing provider, expand- cent are uncertain of automation's impact.
ed its presence in Atlanta with a build-out at the
Concourse campus in Sandy Springs. Elavon has also Canadian payments analyzed
hired 120 new employees in the past year, and to sup-
port future growth, it plans to hire approximately 500 ResearchAndMarkets.com published Payments Landscape
employees globally over the next three years. It cur- in Canada: Opportunities and Risks to 2022 to present
rently employs more than 730 people in Atlanta and detailed analysis of market trends in the Canadian
more than 4,500 worldwide. cards and payments industry. It provides values and
volumes for a number of key performance indicators
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