Page 3 - GS190202

InsideGS

Cover Story Education

Government shutdown imperils spending, growth ..........1 Legal ease:
By Patti Murphy $6 billion Visa Mastercard settlement update ..................34
The U.S. economy has experienced an unprecedented period of By Adam Atlas, Attorney at Law
expansion. But events like the tug of war over funding for a wall The $5.56 to $6.26 billion settlement between merchant plaintiffs
on the nation's southern border are creating bumps in the road. and Visa, Mastercard and key banks — the largest class action
settlement in history— is moving forward.
News
Online games – easy targets for fraud, chargebacks .....38
News Briefs: By Suresh Dakshina, Chargeback Gurus
Visa, NFL team up for payments at Super Bowl LIII ........10 Online games have experienced a rash of fraud-related incidents
such as account takeovers, friendly fraud, card testing and true
NAC kicks off year-long celebration
as U.S. ATMs turn 50 .......................................................................10 fraud. There are steps to take to thwart all of these.
Knowledge, the most important tool of all.........................40
Researchers note strength in real-time
rewards programs ...........................................................................10 By Jeff Fortney, TouchSuite LLC
The MLS's toolbox should contain tools required for success in
New study spotlights rampant data abuse .........................10
today's payments world. But it's easy to keep adding tools that
Tide may be turning for contactless payments.................10 occupy mental space without enhancing knowledge.
CFPB keeps name, aims to tamp down protections .......10 MCA – collections and disclosure requirements ..............41
By Lauren Hanley-Brady, Global Legal Law Firm
Industry Update ...............................................................................14
Sometimes, if an MCA company works with a merchant to reduce
Views payments to help prevent bankruptcy, the merchant defaults and
appears to drop off the face of the earth. What do you do?
The very point of sale:
Ups, downs and runarounds of selling .................................20 New Product
By Dale S. Laszig , DSL Direct LLC
Real-time analytics to block fraud, increase sales ...........42
How can you improve your odds of success as an MLS? Keep your
eye on the long game, and balance the good with the bad by not Inspiration
jumping to conclusions when things go wrong. Up your sales game with stories...............................................43
Company Profile Departments

Fluid Pay LLC: Letter From the Editors ....................................................................5
Making payments user friendly ...............................................27 Readers Speak:
Education Legacy systems could cost you your job .................................8
Featured now on Merchant Sales Podcast ...........................14
Street Smarts SM Spotlight Innovators ......................................................................22
The last word on hiring MLSs .....................................................32 Event Calendar ..................................................................................42
By Steve Norell, US Merchant Services Inc.
Resource Guide .................................................................................44
Hiring, training and supporting MLSs is the most challenging job Advertiser Index ...............................................................................54
of any ISO or MLS seeking to build a sales force. But will the feet-
on-the-street model soon be phased out?

3