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Spotlight Innovators

arbortouch is a leading national supplier of point
of sale (POS) systems, credit card processing equip-
ment and a full range of merchant services. Ranked
H by the Nilson Report as one of the largest payment
Harbortouch is a leading national supplier of point of sale (POS)
systems, credit card processing equipment and a full range of mer-
chant services. Ranked by the Nilson Report as one of the largest
payment processors in the United States, Harbortouch currently
handles the merchant accounts for over 120,000 merchant locations
and processes in excess of $10 billion annually, with those numbers
continually increasing. The company offers an unparalleled free
equipment program that supplies a full-featured POS system to
restaurants and retail businesses with no up-front costs.

What’s New:

Harbortouch Unveils SkyTab,

Cutting-Edge Pay-at-the-Table Solution

arbortouch recently unveiled SkyTab, a cutting-edge
pay-at-the-table solution that will be offered free of
charge to new customers and integrates seamlessly with
H Harbortouch POS systems. SkyTab combines state-of-
the-art hardware with simple and intuitive software to deliver an
exceptional pay-at-the-table experience for restaurants and their
guests. Its user-friendly payment interface supports EMV chip
cards, NFC mobile payments and traditional swiped card transac-
tions. SkyTab also includes the ability to split checks, add tips and
offers guests their choice of an e-receipt or a paper receipt via the
integrated printer.

By eliminating the need for servers to walk back and forth to a stationary POS system, SkyTab improves operational
efficiency so that restaurants are able to serve more customers and turn tables faster. Waitstaff can also re-order menu
items from the device, making it quick and easy to order another round of drinks or add a second appetizer. Full order-
at-the-table functionality will be available soon through an upcoming software update.
In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Harbotouch’s
customers. Restaurant patrons will be prompted to rate their service at the end of the transaction. If the rating is below
a predetermined threshold, a text message alert will be immediately sent to management. This allows the business to
address unhappy guests and resolve their concerns before they leave, preventing negative online reviews. SkyTab’s
e-receipt capabilities also provide business intelligence advantages, allowing the restaurant to automatically populate
their customer database and personalize future email marketing and loyalty campaigns.
SkyTab also integrates with Harbortouch’s Lighthouse Business Management System, the company’s back-end POS
management and reporting portal. Lighthouse includes management tools for social media, customer engagement,
loyalty and online reputation. Merchants can link their social media profiles to schedule posts, track the performance of
their content and manage all their social media accounts in one place. Customer engagement tools enable businesses to
set up welcome emails, promotional offers and more using built-in tools to improve customer loyalty. Businesses can also
view ratings and reviews from multiple online review platforms and easily respond to customers to improve their online
reputation.

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